ERIC SEARS
Ephrata,PA
Summary
Motivated professional with successful track record of developing, enhancing and maintaining strong working relationships. Known for multi-tasking and meeting deadlines. Areas of knowledge include time management, winning and keeping customers and public speaking.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Manager In Training
The Restaurant Store
Reading, PA
05.2024 - Current
- Established objectives for individual departments and monitored their progress towards achievement of those goals.
- Assigned work and monitored performance of project personnel.
- Participated in cross-functional training programs to understand various business operations.
- Participated in leadership training sessions to develop managerial skills.
- Resolved customer inquiries and complaints requiring management-level escalation.
Taproom Manager
Pour Mans Brewing Company
Ephrata, PA
08.2023 - 05.2024
- Established and maintained high standards of customer service in the taproom.
- Developed strategies to increase sales, such as offering discounts or promotions.
- Provided staff training on taproom operations and safety regulations.
- Ensured compliance with all applicable local, state, and federal laws and regulations.
- Organized events, tastings, and other promotional activities to attract customers to the taproom.
- Managed staff scheduling to ensure adequate coverage during peak times.
Bar Manager/Brewery Assistant
Black Forest Brewery
Ephrata, PA
09.2016 - 08.2023
- Utilized good manufacturing practices and adhered to standard operating procedures every day in order to provide consistent, high-quality results.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Managed all social media platforms and interacted with customers on each platform.
- Monitored brand reputation in social media and reacted to negative feedback.
General Manager
California Bar and Grill
Reading, Pennsylvania
02.2014 - 09.2016
- Oversee every facet of daily operations including, but not limited to, opening and closing activities, scheduling, customer satisfaction, vendor management, financial accounting, and timely delivery, preparation and presentation of orders
- Direct local marketing efforts by maintaining social media presence and exploring and implementing new trends in the industry
- Collaborate with the head chef to develop promotional craft beer-themed menus
- Responsible for hiring and training all front of house staff.
Supply Administrative Clerk
United States Marine Corps
Camp Pendleton, California
09.2008 - 07.2012
- Accounted for and maintained records for all serialized assets belonging to First Reconnaissance Battalion, an account totaling $66 million
- Served as a Turret Gunner in the Battalion's Security Platoon while deployed to Afghanistan.
- Organized and maintained filing systems both electronically and manually.
- Government Credit Card holder
- Obtained Secret clearance
- Traveled with units and purchased any equipment, while adhering to government regulations
Education
Rising Star
Lancaster, PA10-2024
Supply Chain Management
United States Marine Corps Ground Supply School
Camp Jackson, NC04-2009
United States Marine Corps Combat Training
Camp Lejune, NC02-2009
United States Marine Corps Recruit Training
Parris Island, SC12-2008
High School Diploma -
Governor Mifflin Senior High School
Shillington, PA06-2006
Skills
- Staff Training
- People Skills
- Supply Chain Management
- Purchasing Management
- Order Fulfillment
- Logistics Analysis
- Inventory Management
- Team Management
- Self Starter
Certification
- ServSafe Certified
- RAMP Certified
- Cicerone Certified Beer Server
Accomplishments
- Navy And Marine Corps Achievement Medal- Received for, while deployed to Afghanistan, managing and maintaining seven property records worth $66 million. For providing security for a Shura and preventing a friendly fire incident involving Afghan National Security Forces.
- Good Conduct Medal
- Honorably Discharged
References
References available upon request.
Timeline
Manager In Training
The Restaurant Store
05.2024 - Current
Taproom Manager
Pour Mans Brewing Company
08.2023 - 05.2024
Bar Manager/Brewery Assistant
Black Forest Brewery
09.2016 - 08.2023
General Manager
California Bar and Grill
02.2014 - 09.2016
Supply Administrative Clerk
United States Marine Corps
09.2008 - 07.2012
Supply Chain Management
United States Marine Corps Ground Supply School
United States Marine Corps Combat Training
United States Marine Corps Recruit Training
High School Diploma -
Governor Mifflin Senior High School
Rising Star
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