Eric Sokul
Holbrook
Summary
Dynamic Sales Associate with a proven track record at P.C. Richard & Son, excelling in high-stress situations to enhance customer loyalty and retention. Skilled in problem-solving and money handling, adept at fostering teamwork and collaboration. Successfully trained new staff, significantly improving onboarding efficiency. Demonstrates exceptional customer service and time management abilities.
Overview
15
15
years of professional experience
Work History
Sales Associate
P.C. Richard & Son
08.2009 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Sachem High School
Ronkonkoma, NYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Flexible schedule
Accomplishments
- Used Microsoft Excel to develop sales and profit tracking spreadsheets.
- Supervised team of 12 staff members.
Timeline
Sales Associate
P.C. Richard & Son
08.2009 - Current
High School Diploma -
Sachem High School
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