Seeking employment in a professional environment where I can diversify and improve upon the skills I have gained during my years in the sales and hospitality industry. As a sales professional, I would focus on enhancing company's productivity and reputation while improving on my own.
Overview
11
11
years of professional experience
Work History
Sales Representative
Pure Culture Vodka
Tampa, FL
01.2024 - Current
Develop and manage client relationships, business development and retention process
Build and develop new business opportunities
Make presentations at current and new clients
Meet with clients to understand their needs and propose solutions
Provide clients with timely delivery and any product updates
Create a positive relationship by assessing needs
Provide clients with marketing material, signage and other promotional products for full support
Bartender
511 Franklin Nightclub
Tampa, FL
01.2023 - 01.2024
Ensured timely execution of craft cocktails to patrons needs
Kept a clean work station at all times
Made sure wells were fully stocked and proper tools, garnishes, juices and other utensils were in place ready for the shift
Responsibly served patrons
Proper handling of cash
Server
Babushkas
Tampa, FL
02.2022 - 01.2023
Made sure all tables were set and ready for service with polished silverware, glasses and napkins
Ensured that server stations was set up properly with everything ready to execute service
Pre bussed tables and ran food when needed
Upsell on food and beverage items to anticipate patrons needs
Kept a clean work environment at all times
Provide the 360 service by implementing warm welcome, guest compliance and fond farewell
Made sure all side work was completed upon arrival and departure of shift
Key Manager/Bartender
World of Beer
Tampa, FL
03.2020 - 02.2021
Created craft cocktails and served our wide range or beer selection to anticipate guest needs
Made sure staff maintained a safe and sanitized work environment at all times for our guests
Exceeded sales by implementing promotions and new limited time offers to increase foot traffic
Educated staff on any new product coming into the market
Made sure the shift was ready for service by checking that ice, beer, wine, spirits and bar supplies was fully stocked and ready
Responsible for the safe handling of cash during every shift
Checking staff out to make sure cash was handled properly in each drawer according to readings at end of shift
Check staff out to make sure all side work was done prior, during and after shift was done
Made sure all the information was input into the back of house POS for all day and made the drop
Made sure all patrons were taken care of accordingly and handled all patrons concerns with quality of food, service and beverages
Restaurant Manager
Outback Steakhouse-Bloomin' Brands
Tampa, FL
07.2015 - 01.2020
Assisted in the daily operation that did over 6 million in revenue a year
Was apart of a brand new store opening where I helped train and develop all staff front and back of house to ensure Outback standards
Made sure all staff including front and back of house employees maintained high employment standards thats consistent with the Outback brand including, but not limited to, hiring, development, counseling, promotion, discipline and termination as appropriate
Shared the vital responsibility to recruit, interview and hire Outbackers to staff the restaurant
Champion the development paths for all Outbackers so that they can reach their goals
I enforces the safety and sanitary practices and maintenance
Ensured compliance with operational standards
The operational basics and standards were adhered to with total commitment and passion through providing direction and guidance to employees
Responded to guest comments, complaints and seeking the opportunity to build foot traffic by educating and influencing Outbackers to act in a similar capacity
Made sure all Outbackers demonstrate all knowledge of entire menu and preparation
I helped facilitate operational meetings to teach other managers, kitchen managers and managing partners for upcoming new and exciting food and beverage items
Engaged in community and market-related opportunities at the restaurant
Analyzed the Profit and Loss to ensure targets were met
Did the inventory for beginning, middle and end of period
Scheduled staff on a weekly basis for front of house employees
Placed all liquor, beer and wine ordering according to the product mix and forecasted sales for the week
I ensured proper execution of food and doing line check three times throughout the day to make sure all product was safe to serve according to temperature and quality
Assisted the kitchen manager with any prep needed for the day
Made sure that cash handling practice was in place for each department
Made sure all safe and sanitary practices were being upheld to standards
I did the ongoing coaching and developing of all staff
Logistics Account Executive
Total Quality Logistics
Tampa, FL
01.2014 - 07.2015
Made prospecting calls of 200 or more daily to build a book of business
Negotiated with shippers and carriers to compromise on an agreed rate
Managed the daily shipments to make sure carriers pick up and deliver in a timely manner
Was honest and proactive in the communication to customers and carriers
Provided customer service to clients pertaining to their accounting and shipping needs
Achieved a book of business where I was generating 4-5k per week in revenue
Made sure all clients were paying invoices in a timely manner