Eric Westerlund
Lexington,SC
Summary
Meticulous Dispatch Supervisor with 20 years background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
19
19
years of professional experience
Work History
Dispatcher Manager
Pascon
11.2011 - 08.2023
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Prepared budget reports and identified resource and labor needs for forecasted workloads.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
General Foreman
China Construction America
03.2004 - 11.2011
- Worked alongside team to accomplish work goals according to schedule.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
- Completed final walkthroughs at job sites to close out projects.
- Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
Education
Yes - General
Kennedy High School
Waterbury, CT06.1973
Skills
- Route Planning
- Maintenance Recordkeeping
- Employee Time Records
- Fleet Maintenance
Additional Information
Seven years United States Marine corp.
Timeline
Dispatcher Manager
Pascon
11.2011 - 08.2023
General Foreman
China Construction America
03.2004 - 11.2011
Yes - General
Kennedy High School
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