Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Worley

Crawfordsville,IN

Summary

Seasoned Manager with a proven track record at Country Mulch, enhancing customer satisfaction and team performance through strategic approaches and motivational coaching. Skilled in conflict resolution and time management, adept at leading teams to exceed goals. Expertise in inventory management and staff development, driving operational excellence and fostering a culture of continuous improvement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Manager

Country Mulch
Westfield, IN
02.2020 - Current
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Managed annual budgeting and forecasting, optimizing resource allocation.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.

Sign Installer

a sign by design
Lebanon, IN
03.2005 - 02.2023
  • Operated a variety of tools including saws, drills, grinders, routers, sanders, ladders and lifts.
  • Operated cranes appropriately to hoist metal components into required areas.
  • Applied primer coatings to ensure proper adhesion of new signs to surfaces.
  • Measured precise locations for sign installation using tape measures or laser levels.
  • Aligned and connected structural components to create safe, long-lasting results.
  • Provided technical advice on design issues related to sign installations when requested.
  • Positioned steel units, aligned holes and inserted temporary bolts while checking alignments and joining steel parts.
  • Cut materials according to measurements for fabrication purposes using various hand tools.
  • Maintained accurate records of job progress throughout each project's duration.
  • Lifted heavy objects into place with hoists or cranes when necessary.
  • Inspected existing signs for damage or wear in order to determine repair needs.
  • Performed routine maintenance tasks on equipment used in sign installations.
  • Assisted other installers with loading and unloading trucks prior to job site arrival.
  • Supervised crew members in proper steel placement in locations.
  • Collaborated with team members on complex sign installations requiring multiple people.
  • Prepared surfaces and applied vinyl lettering, logos, and graphics to vehicles and other substrates.
  • Adhered strictly to all safety protocols outlined by company policies at all times.
  • Cleaned up work sites after installation was complete by disposing of trash properly.
  • Installed signs on walls, buildings, poles, windows, and other structures according to specifications.
  • Repaired damaged signs by replacing broken parts or re-gluing pieces together.
  • Assembled signage components such as posts and frames with nuts and bolts.
  • Utilized appropriate safety equipment such as hard hats and gloves during installations.
  • Removed existing signage from surfaces while preserving the integrity of the surface.

Education

None - welding

J Everett Light
Indianapolis, IN

Skills

  • Shift scheduling
  • Complex Problem-solving
  • Customer service
  • Staff training and development
  • Inventory management
  • Conflict resolution
  • Recruiting and interviewing
  • Verbal and written communication
  • Sales management
  • Staff development
  • Team leadership
  • Goal setting
  • Time management

Certification

  • Class B license

Timeline

Manager

Country Mulch
02.2020 - Current

Sign Installer

a sign by design
03.2005 - 02.2023

None - welding

J Everett Light
Eric Worley