Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Yoon

Walnut,CA

Summary

Creative Business Owner with exceptional background spent in customer service, restaurant industry, and hands on daily operations. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Creative Business Owner with exceptional background spent in customer service, restaurant industry, and hands on daily operations. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

9
9
years of professional experience

Work History

Business Owner/Operator

Self Employed
10.2021 - 07.2023
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Handled day to day operations and ensured orders are processed in timely matter.
  • Trained and retained employees to perform daily business functions.
  • Started this business from nothing in the midst of pandemic closures. within one year of sales we turned this into a profitable company with over a million dollars in sales and maintained and grew sales in year 2.
  • Had to close business due to financial hardships and unable to renew building lease.

Restaurant Franchisee/Operator

Self
07.2014 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Continued business operations after pandemic closures, while maintaining sales and operations.
  • Continually increasing sales, one of the more desired choices in the food court every month.

Education

High School Diploma -

Walnut High School
Walnut, CA
2005

Skills

  • Teamwork and Collaboration
  • Entrepreneurial Leadership
  • Operations Management
  • Customer Service Best Practices
  • Operations Oversight
  • Managing Scenes
  • Staff Management
  • Operations Oversight
  • Managing Scenes
  • Staff Management
  • Cast and Crew Supervision
  • Operations Oversight

Timeline

Business Owner/Operator

Self Employed
10.2021 - 07.2023

Restaurant Franchisee/Operator

Self
07.2014 - Current

High School Diploma -

Walnut High School
Eric Yoon