Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erica Armstrong

Southfield,MI

Summary

Hardworking professional with background assisting administrative and sales positions. Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.

Overview

4
4
years of professional experience

Work History

Sales Associate

Old Navy
Farmington Hills, MI
04.2022 - Current
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Sales Associate

Five Below
Farmington Hills, MI
04.2021 - 08.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted in merchandising procedures.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier

Captain Jays
Southfield, MI
09.2020 - 04.2021
  • Take and distribute food orders, Handle money, working at register, Clean and stock material

Education

BBA - Marketing

Georgia State University
Atlanta, GA
04-2027

Southfield Arts & Technology High School
Southfield, MI
06.2023

Skills

  • Money handling
  • Customer service
  • Multi-tasking
  • Teamwork and Collaboration
  • Complex Problem-Solving
  • Time Management
  • Written and oral communication skills
  • Retail Store Operations

References

Available upon request

Timeline

Sales Associate

Old Navy
04.2022 - Current

Sales Associate

Five Below
04.2021 - 08.2022

Cashier

Captain Jays
09.2020 - 04.2021

BBA - Marketing

Georgia State University

Southfield Arts & Technology High School

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Erica Armstrong