Erica Badger
VA Medical Center
2027
years of professional experience
Detail-oriented professional with a strong background in healthcare support. Adept at maintaining HIPAA compliance and ensuring accurate medical records. Ready to leverage expertise to enhance patient experiences and optimize clinic operations.
Work History
Advanced Medical Support Assistant
4 Years 11 Months- Assisted in scheduling appointments and managing patient records using electronic health systems.
- Processed incoming referrals, ensuring timely communication with patients and healthcare providers.
- Coordinated patient intake procedures, verifying insurance eligibility and required documentation.
- Maintained accurate medical records, adhering to confidentiality protocols and compliance standards.
- Collaborated with clinical teams to streamline workflows and improve patient care delivery processes.
Medical Assistant
- Assisted in patient intake and documentation processes to ensure accuracy and efficiency.
- Scheduled appointments and managed patient records using electronic health record systems.
- Supported physicians with routine examinations, preparing necessary instruments and supplies.
- Educated patients on treatment plans and medication instructions to enhance understanding.
- Maintained cleanliness and organization of medical equipment and examination
- Team lead for the practice
- Ordered the monthly supplies for the practice
Medical Assistant
- Collaborated with healthcare team to streamline workflows and improve patient satisfaction.
- Trained new staff on operational procedures, enhancing overall team efficiency and performance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Worked on the epic system
Education
Medical Assistance
Skills
Conflict resolution techniques
Patient communication
Organizational growth
Medical billing experience
HIPAA compliance
Appointment scheduling expertise
Patient care coordination
Exam room preparation
Inventory and supply management
Timeline
Advanced Medical Support Assistant
VA Medical Center
11.2021 - CurrentRead More
Medical Assistant
Denver Internal Medicine
2019 - 2021Read More
Medical Assistant
Rocky Mountain Cancer Center
2016 - 2019Read More
Concorde Career College
Medical Assistance
Read More