Erica Beldin
Mexia,Tx
Summary
Highly motivated individual with interest in the Criminal Justice Field with a Bachelors Degree in Criminal Justice, as well a Minor in Psychology. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Serenity Spa
2023.08 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
General Assistant
Stephenville Parks And Recreational Department
2021.06 - 2023.07
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Supported customer service efforts when needed addressing concerns or requests professionally.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
- Responded to telephone, email and in-person customer inquiries.
Education
Master of Science - Criminal Justice
Tarleton State University
Stephenville, TX12.2026
Bachelor of Science - Criminal Justice
Tarleton State University
Stephenville, TX12.2022
Mexia High School
Mexia, TX05.2019
Associate of Arts - General Studies
Navarro College
Corsicana, TX05.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Multi-tasking strength
- Listening Skills
- Cash Handling
- Outgoing Personality
- Money Handling
- Verbal/written communication
- Stocking and Receiving
- Conflict Resolution
- Customer Assistance
- Organization
- Creative Thinking
- Goal-Driven
- Team Cooperation
- Team Leadership
- Excellent Written and Verbal Communication
- Sales and Promotions
Timeline
Sales Associate
Serenity Spa
2023.08 - Current
General Assistant
Stephenville Parks And Recreational Department
2021.06 - 2023.07
Master of Science - Criminal Justice
Tarleton State University
Bachelor of Science - Criminal Justice
Tarleton State University
Mexia High School
Associate of Arts - General Studies
Navarro College
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