Erica Bribiesca
Arcadia
Summary
Dynamic retail professional with a proven track record at Old Navy, excelling in customer service and relationship building. Skilled in cash handling and inventory management, I consistently enhance customer satisfaction and drive sales through effective problem-solving and engaging communication. Committed to fostering loyalty and creating positive shopping experiences.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
Sales Associate
Dollar Tree Stores
Pasadena
01.2020 - 02.2026
- Provided exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted in inventory management, ensuring stock levels met demand and minimized shortages.
- Maintained cleanliness and organization of sales floor, contributing to a positive shopping environment.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Retail Sales Associate
Old Navy, Gap
Pasadena Ca.
08.2006 - 02.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Conducted inventory checks and restocked merchandise to ensure product availability for customers.
- Provided feedback on customer preferences to inform inventory decisions and promotional strategies.
- Resolved customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Education
Medical Assistant - Medical Assistant
UEI College
El MonteSkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Cash handling
Money handling
Flexible schedule
Verbal/written communication
Cash register operation
Stocking and receiving
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Sales expertise
Product sales
Customer needs assessment
Complex Problem-solving
Sales strategies
Retail store operations
Sales training
Payment processing
Merchandise display
Display setup
Relationship selling
Fitting room maintenance
Cold calling
Friendly and outgoing
Verbal and written communication
Customer engagement
Task prioritization
Merchandising
Positive and professional
Languages
Spanish
Full Professional
Timeline
Sales Associate
Dollar Tree Stores
01.2020 - 02.2026
Retail Sales Associate
Old Navy, Gap
08.2006 - 02.2019
Medical Assistant - Medical Assistant
UEI College