Erica Bryant
Summary
Personable Bartender with strong organizational, bartending, and customer service skills. Mastery of drink recipes and drink-making techniques. Keen attention to detail and excellent multitasking abilities. True team player with warm disposition.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Head Bartender
Two Buks Saloon
Clearwater
09.2017 - Current
- Managed bar operations during shifts, ensuring smooth service flow.
- Trained new bartenders on drink preparation and customer service standards.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Implemented safety protocols to ensure a secure environment for patrons.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Planned special events such as promotions, happy hours, and live music nights to increase sales.
Bartender and MOD
Sharky’s Clearwater Beach South
Clearwater
11.2015 - 09.2018
- Managed daily bar operations to ensure smooth service and customer satisfaction.
- Trained staff on beverage preparation and customer service.
- Created signature beverages to increase revenue and patron loyalty.
- Complied with health codes, sanitation requirements, and license regulations while streamlining productivit.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Delegated work to staff, setting priorities and goals.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Biology
University of South Carolina
Columbia, SC 08.2002 - 05.2004
Skills
- Safe food handling procedures
- Outstanding customer service
- Patience and tolerance
- Strong multitasking
- Anticipating guest needs
- Handling difficult customers
- Quality control standards
- Responsible alcohol service
- Point of sale systems
- Upselling to increase revenue for bar and staff
References
References available upon request.
Timeline
Head Bartender
Two Buks Saloon
09.2017 - Current
Bartender and MOD
Sharky’s Clearwater Beach South
11.2015 - 09.2018
Associate of Science - Biology
University of South Carolina
08.2002 - 05.2004
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