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Licensed plumber with new residential, new commercial, service, and remodel. Experienced plumbing supervisor skilled in overseeing installation, maintenance, and repair projects. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in pipe systems, blueprints, and safety protocols, combined with effective problem-solving and leadership abilities.

Dynamic sales professional with proven leadership in competitive markets, excelling in networking and communication. Demonstrated success in driving profit growth through strategic salesmanship and management. Expertise in fostering strong professional relationships and managing teams to achieve organizational objectives.

Michael Calabria:
Accomplished and dynamic business leader with over 20 years of experience in strategic business planning, team development, and operations management. Proven track record in recruiting and training employees across all levels to align with customer needs and drive business success. Recognized for visionary leadership, adept at overcoming challenges and driving substantial business growth. Expertise includes business expansion, competitive analysis, financial management, and leveraging emerging technologies to achieve sales objectives and foster innovation. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Key Skills and Accomplishments:
Strategic Leadership: Known for visionary leadership in guiding business strategy, fostering innovation, and capitalizing on emerging trends to drive growth and profitability.
Team Development: Expert in recruiting, training, and mentoring teams to deliver exceptional results and elevate customer service standards.
Operational Excellence: Proven ability to lead and supervise operational and sales teams, optimizing processes to increase profits and reduce costs.
Business Expansion: Successful track record in seizing opportunities for expansion and innovation, consistently achieving business objectives and enhancing market presence.
Customer Focus: Dedicated to transforming customer service standards by implementing effective strategies and maintaining high levels of customer satisfaction.
Financial Acumen: Skilled in financial management, including budgeting, forecasting, and cost control, ensuring alignment with business goals and objectives.
Adaptability and Resilience: Thrives in high-pressure environments, demonstrating resilience and maintaining an engaging leadership style to drive team performance.
Professional Experience:
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience.
Highly effective and comfortable working with people at all levels in organization.

  Directed all facets of business operations, achieving significant growth through strategic planning and effective leadership.
  Led marketing initiatives to enhance brand visibility and expand market reach, resulting in increased sales and profitability.
  Implemented innovative customer service strategies, resulting in improved client retention and satisfaction.
  Managed facility operations, ensuring efficiency and adherence to quality standards.
  Built and nurtured strong relationships with stakeholders, fostering collaboration and achieving mutual business goals.
  Hard-driving business leader offering skill in strategic business planning and team development.
  Skillfully recruit and train employees at all levels to meet customer and business demands.
  Articulate, forward-thinking and resourceful in meeting unique needs.


Results-driven leader with extensive experience in field operations and team management. Skilled in problem solving, talent development, and quality assurance, contributing to successful project completions and high customer satisfaction.

Highly motivated professional with 10+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
I’m experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.

Erica Coppinger

Overview

Work History

Owner

Sales Associate

Substitute Teacher

Education

Master of Arts - Education

Bachelor of Arts - Education

Skills

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Owner

Sales Associate

Substitute Teacher

Master of Arts - Education

Bachelor of Arts - Education

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