Summary
Overview
Work History
Education
Skills
Timeline
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Erica De Lorenzo

Austin

Summary

Dynamic sales professional with a proven track record at Bath & Body Works, excelling in customer service and teamwork. Skilled in visual merchandising and inventory management, I consistently drive sales growth while ensuring exceptional client experiences. Reliable and punctual, I leverage strong problem-solving abilities to enhance operational efficiency.

Overview

2027
2027
years of professional experience

Work History

Sales Associate

Bath & Body Works
Austin, TX
2021 - Current
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Monitored and adjusted product displays to align with established visual merchandising guidelines.
  • Managed efficient transaction processing to uphold high standards of customer satisfaction.
  • Coordinated efforts with team members to achieve daily sales objectives and optimize overall store operations.

Key Holder

Bath & Body Works
Austin, TX
2022 - 2024
  • Oversaw daily store operations and ensured exceptional customer service standards.
  • Oversaw inventory management by conducting regular stock checks and maintaining organization.
  • Facilitated training initiatives for new staff on company policies and product knowledge.
  • Implemented visual merchandising strategies to optimize product presentation and drive sales growth.

Cosmetologist

Dasi B Studio
2017 - 2021
  • Conducted personalized consultations to evaluate client needs and recommend tailored services.
  • Delivered high-quality beauty services, executing haircuts, coloring, and styling to enhance client satisfaction.
  • Ensured cleanliness and organization of workstations to elevate client experience and promote safety.
  • Instructed clients on product usage and aftercare protocols to ensure optimal post-treatment results.

Stylist

Drybar
Studio City, CA
2011 - 2021
  • Executed exceptional styling services to enhance client satisfaction and foster repeat business.
  • Facilitated teamwork to uphold cleanliness and organization within workspace.
  • Tailored styling techniques to align with diverse client preferences, showcasing adaptability

Education

Cosmology License - Cosmology

Newberry School of Beauty
Granada Hills, CA
05.2009

High School Diploma -

Reseda High School
Reseda, CA
06.2008

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Bath & Body Works
2021 - Current

Key Holder

Bath & Body Works
2022 - 2024

Cosmetologist

Dasi B Studio
2017 - 2021

Stylist

Drybar
2011 - 2021

Cosmology License - Cosmology

Newberry School of Beauty

High School Diploma -

Reseda High School