Hi, I’m
Erica Edwards
Costa Mesa,CA
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
years of professional experience
Work History
Livia MoweCosta Mesa, California
Personal Assistant
01.2018 - Current
Job overview
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Organized and attended meetings and compiled related documents and reports.
- Kept detailed track of household and maintenance inventory and schedules.
- Arranged domestic and international travel plans and itineraries.
- Sourced and ordered office equipment and supplies.
May Martin IncCosta Mesa, United States
Digital Marketing Intern
06.2017 - 10.2018
Job overview
- Designed and presented social media campaign ideas.
- Assisted in managing corporate social media channels.
- Performed market analysis and researched latest trends.
- Created engaging content for Pinterest, Facebook and Instagram.
- Tracked social media trends and adapted to attract target follower demographic.
- Responded to email and social media messages according to prescribed policies.
- Assisted with capturing and analyzing social media metrics.
- Contributed to mock-ups, email campaigns and social media content.
May Martin IncCosta Mesa, CA
Lead Sales Associate
10.2015 - 10.2018
Job overview
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
- Led sales team to exceed quarterly sales goals.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Education
Vanguard University of Southern CaliforniaCosta Mesa
Bachelor of Arts from Business Administration
06.2017
Skills
- Correspondence and Memos
- Call Screening
- Purchasing and Procurement
- Organizing and Preparing Meetings
- Appointment Scheduling
- Overseeing Keyword Placement
- Usability Research and Analysis
- Search Engine Optimization Practices
- Staff Supervision
- Customer Needs Assessment
Timeline
Personal Assistant
Livia Mowe
01.2018 - Current
Digital Marketing Intern
May Martin Inc
06.2017 - 10.2018
Lead Sales Associate
May Martin Inc
10.2015 - 10.2018
Vanguard University of Southern California
Bachelor of Arts from Business Administration
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