Erica Gabaldon
Overview
5
5
years of professional experience
Work History
Office Manager
Santa Lucia
10.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Ecommerce Manager
Albertsons
06.2022 - 09.2023
- Boosted online sales by implementing targeted marketing campaigns and optimizing website content.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Enhanced user experience with intuitive site navigation, compelling product descriptions, and visually appealing design elements.
- Streamlined order processing, reducing lead times and improving overall operational efficiency.
Receptionist
Octane GMC
06.2019 - 06.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
High School Diploma -
Aztec High School
Aztec, NM06.2023
Skills
- Workforce Management
- Employee Supervision
- Supply Management
- Administrative Support
Timeline
Office Manager
Santa Lucia
10.2023 - Current
Ecommerce Manager
Albertsons
06.2022 - 09.2023
Receptionist
Octane GMC
06.2019 - 06.2020
High School Diploma -
Aztec High School