Summary
Overview
Work History
Education
Skills
Soft skills
Timeline

Erica Harless

Medical Billing and Coding
Harrodsburg,KY

Summary

Medical billing and coding professional with extensive expertise in the healthcare industry, leveraging 10+ years of experience to ensure accurate data input and reimbursement processes. Proficient in revenue cycle management, HIPPA compliance, and conflict resolution, demonstrating strong organizational skills and timely communication. Committed to maintaining patient confidentiality while optimizing operational efficiency through innovative solutions and advanced technology utilization.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work History

Home Health Aide

Self employed
Parksville, KY
11.2016 - 01.2023
  • Ensured clean, organized home and nutritious meals.
  • Recorded patient data, enabling effective family communication.
  • Introduced engaging activities, boosting clients' cognitive and emotional well-being.
  • Implemented strategies improving client's mental health and quality of life.

School Custodian

Garrard Co. High
Lancaster, KY
08.2012 - 10.2016
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
  • Stripped, sealed, finished and polished floors to maintain longevity through summer breaks.

Bartender Shift Manager

Club Carbon
Danville, KY
01.2012 - 01.2013
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.

Optometric Technician/Customer Service Specialist

Dr. Kowalik, Dobbins, Mayes O.D.
Danville, KY
11.2006 - 01.2012
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Used optometric equipment to conduct pre-testing and special testing.
  • Documented patient care by charting patient condition and treatment in records.
  • Performed comprehensive visual system examinations to determine extent of ocular disorders.

Education

Associate of Science - Medical Coding And Billing

Ultimate Medical Academy - Clearwater, Clearwater, FL
03.2023 - 08.2024

Skills

  • Medical Transcription
  • HIPPA compliance
  • ICD-10, CPT, and HCPCS coding
  • Medical and AnatomyTerminology
  • Data Entry and 10-key
  • Electronic medical records and Electronic health records
  • Insurance verification and claim processing
  • Revenue cycle management
  • Collections

Soft skills

  • Conflict resolution
  • Critical thinking
  • Empathy
  • Attention to detail
  • Time management
  • Organizational skills
  • Individual and team oriented

Timeline

Ultimate Medical Academy - Clearwater - Associate of Science, Medical Coding And Billing
03.2023 - 08.2024
Home Health Aide - Self employed
11.2016 - 01.2023
School Custodian - Garrard Co. High
08.2012 - 10.2016
Bartender Shift Manager - Club Carbon
01.2012 - 01.2013
Optometric Technician/Customer Service Specialist - Dr. Kowalik, Dobbins, Mayes O.D.
11.2006 - 01.2012

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Erica HarlessMedical Billing and Coding