Erica Jenks
DeLand,FL
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bud/Bartender Shift Manager
Chronic Guru
DeLand, FL
03.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
Bartender/Assistant Store Manager
Gators Dockside
DeLand, FL
06.2022 - 09.2024
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
- Checked ID cards and verified bar guests were of legal age.
Bartender
Houligans Sports Bar
Daytona Beach, FL
04.2020 - 06.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Deland High School
DeLand, FL06.2020
Skills
- POS System Operation
- Ordering Supplies
- Scheduling Staff
- Health and safety
- Menu development
- Promotions and Events
- Customer Service
- Cash Register Operation
Certification
- ServSafe Protection Manager Certification
- Budtender Training Certification
Timeline
Bud/Bartender Shift Manager
Chronic Guru
03.2024 - Current
Bartender/Assistant Store Manager
Gators Dockside
06.2022 - 09.2024
Bartender
Houligans Sports Bar
04.2020 - 06.2022
High School Diploma -
Deland High School