Summary
Overview
Work History
Education
Skills
Timeline
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ERICA LIPMAN-WHITE

Freeport

Summary

Dependable Receptionist: Experienced in busy clinical settings. Knowledgeable in scheduling and front desk management. Positive and upbeat with strong relationship-building abilities. Dedicated to offering exceptional assistance and customer service to patients & clients. Ready & willing to grow within the company.

Overview

10
10
years of professional experience

Work History

Medical Receptionist

Walk-In Dermatology
06.2022 - Current
  • Schedule patient appointments, help check-in, check-out and took payments for billing.
  • Check patient's insurance eligibility.
  • Help patients complete necessary medical forms and documents.
  • Manage multi-line phone system, return any voicemails and make follow-up calls.
  • Fax & email documents to other medical offices as needed.
  • Maintain a clean work area & adhered to HIPAA regulations and medical office policies.



Receptionist

Mattress Firm
03.2018 - 06.2022
  • Greeted incoming customers professionally & gave assistance.
  • Kept area clean and neat to give visitors positive first impression.
  • Confirmed purchases and sent out daily reminders to customers about their delivery.
  • Answered phone calls promptly and directed calls to correct office managers.
  • Resolved potential delivery & pick-up problems before they result in serious issues.
  • Faxed, Filed & Emailed needed paperwork,

Receptionist

Gibraltar Building Industries
01.2016 - 03.2018
  • Handled daily office duties. Phone calls, email, filing paperwork.
  • Scheduled appointments & followed up with customers about our service.
  • Coordinated staff meetings and helped train new employees.
  • Utilized my great communication & people skills to get new clients for the company.

Import/Export Specialist

American River
05.2014 - 11.2016
  • Responsible for scheduling & coordinating all ocean & air shipments.
  • Provided technical & administrative support and kept all necessary paperwork organized and audit ready.
  • Maintained knowledge of changing customs requirements, ensuring all shipments were handled properly.
  • Handled all invoices & needed documents before shipping products out.

Education

Certification - Import, Export Regulation & Documentation

The World Academy
Elizabeth, NJ
2012

High School Diploma -

Freeport High School
Freeport, NY
2006

Skills

  • Front Desk Operations
  • Telephone Etiquette
  • Customer Service
  • Microsoft Office

Timeline

Medical Receptionist

Walk-In Dermatology
06.2022 - Current

Receptionist

Mattress Firm
03.2018 - 06.2022

Receptionist

Gibraltar Building Industries
01.2016 - 03.2018

Import/Export Specialist

American River
05.2014 - 11.2016

Certification - Import, Export Regulation & Documentation

The World Academy

High School Diploma -

Freeport High School

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ERICA LIPMAN-WHITE