Yardi, MRI, ENTRADA, eSIGHT
Erica Malbacias
Philadelphia,PA
Summary
As a Property Manager in the apartment industry. My objective is to be able to thrive as a results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Multi-Site Community Manager
Scully Company
Philadelphia, US
06.2023 - 08.2024
- Post Rent Payments
- Keep Files Updated and Organized
- Process Applications
- Walk Make Ready Apartments
- Work with maintenance team to insure all maintenance requests are completed
- Generate Leases
- Contacting Leads
- Schedule Tours
- Make delinquent calls and update resident's accounts
- Accounts Receivables
- Accounts Payables
- Conducts Weekly Team Meetings
- Host Resident Events
- Work closely with Vendors and Contractors
- Monthly Reports
- Budgeting
Leasing Agent
LINDY PROPERTY MANAGEMENT
Wyncote, US
01.2020 - 07.2021
- Administration duties include answering leasing calls, take maintenance requests, light filling
- Leasing duties includes showing apartments to prospects, generating leases, contacting leads, complete guest cards and follow-ups, trained in fair housing, Collections experience in Yardi Software
Leasing Consultant
InterSolutions, LLC
Cherry Hill, US
03.2019 - 12.2019
- Leasing Consultant experienced in Yardi software, answering leasing calls, collecting rent payments, processing maintenance requests, trained in housing rules and regulations
Front Desk Associate
Holiday Inn Express
West Chester, US
09.2018 - 12.2018
- Trained in opera systems, customer service
Cage Cashier
Sugar house Casino
Philadelphia, US
03.2018 - 07.2018
- Cash handling, cashing out customers winnings and customer service
Sales Associate
Beauty Empire
Richmond, US
03.2017 - 07.2017
- Customer service
- Maintaining sales floor
- Demonstrating and informing customers of products
Education
Entry Level in Interior design -
New York institute of art and design
New York, NY12.2024
Real Estate Sales -
The Real Estate School of Cherry Hill
Cherry Hill03.2015
High school diploma -
Skills
- Business Management
- Front Desk
- Client Relations Management
- Customer Service
- Yardi
- Google Docs
- Tenant Relations and Leasing
- Fair Housing Regulations
- Interior Design
- Marketing
- Microsoft Outlook
- Entrada
- Account Collection Management
- ESight
- Assistant Leadership Role
- LRO
- CRM
- Tenant Relations Management
- MRI
- Accounts Payable
- Office Management
- Accounts Receivable
- Payroll
- Bookkeeping
- Nexus
- Realpage
- Effective Communication
- Math skills
- Critical thinking skills
- Business management skills
- Effective Team Participation
- Problem Solving
- Resident Management
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Multi-Site Property Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time off401k matchPaid sick leaveTimeline
Multi-Site Community Manager
Scully Company
06.2023 - 08.2024
Leasing Agent
LINDY PROPERTY MANAGEMENT
01.2020 - 07.2021
Leasing Consultant
InterSolutions, LLC
03.2019 - 12.2019
Front Desk Associate
Holiday Inn Express
09.2018 - 12.2018
Cage Cashier
Sugar house Casino
03.2018 - 07.2018
Sales Associate
Beauty Empire
03.2017 - 07.2017
Entry Level in Interior design -
New York institute of art and design
Real Estate Sales -
The Real Estate School of Cherry Hill
High school diploma -
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