Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erica Moody

Mobile

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at Food Handling creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

2025
2025
years of professional experience

Work History

Cashier

Walmart
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Chipotle

Crew Member
09.2023 - 01.2025

Food service professional with over 1/2 years of experience in fast-paced environments. Proven ability to deliver excellent customer service and maintain high standards of food safety and cleanliness.

Education

High School Diploma -

Mattie T Blount High School
Eight Mile, AL

Skills

  • Hospitality
  • Order Processing
  • Product Sales
  • Time Management
  • Sales Development
  • Promotional Support
  • Shipment Processing
  • Cash Register Operation
  • Problem-Solving Skills
  • Listening Skills
  • Merchandising Understanding
  • Customer Service
  • Cash Handling
  • Exceptional Customer Service
  • Display Setup
  • Food Preparation
  • Call Management
  • Service Upselling
  • Food Safety
  • Active Listening

Timeline

Chipotle

Crew Member
09.2023 - 01.2025

High School Diploma -

Mattie T Blount High School

Cashier

Walmart
Erica Moody