ERICA MORA
Renton
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
16
16
years of professional experience
Work History
Property Manager
Property Manager
01.2021 - 01.2026
- The Property Manager is responsible for overseeing the daily operations and financial performance of residential and/or commercial properties, ensuring efficient management, regulatory compliance, and timely rent and subsidy payments.
- Managing leasing activities, tenant relations, vendor coordination, and property maintenance while maintaining high standards of service and professionalism.
- Work closely with rental assistance programs, including Section 8 (Housing Choice Voucher), handling eligibility documentation, pledge letters, inspections, and recertifications in coordination with housing authorities.
- Preparing, executing, and enforcing lease agreements; issuing legal notices for compliance and delinquency; and representing the company in court proceedings, including scheduling and managing evictions when necessary.
- Marketing vacant units, coordinating showings, screening prospective tenants through applications, background checks, and references, and responding promptly and professionally to tenant inquiries, emails, requests, and concerns.
- The Property Manager oversees repairs, inspections, and preventative maintenance, hires and supervises vendors and contractors, and manages a wide variety of responsibilities in a fast-paced private company environment.
- Strong organizational skills are applied to budgeting, financial reporting, rent collection, and tenant account management to ensure operational excellence and tenant satisfaction.
- The Property Manager is responsible for overseeing the daily operations and financial performance of residential and/or commercial properties, ensuring efficient management, regulatory compliance, and timely rent and subsidy payments.
Home Visitor / Parent-Child Home Program
Children's Home Society
01.2012 - 01.2019
- Conduct regular scheduled home visits to assigned low-income families, twice a week for 30 mins.
- Provide materials and create innovating activities.
- To provide nurturing parenting programs for parents and children in their home.
- Conduct screens and assignments with families.
- Work with Families to empower them to engage in problem solving.
- Provide support, education/information, and provides parents with age-appropriate parenting and positive discipline techniques.
- Provided community resources, Advocate for and act as a liaison for families with existing community services and agencies.
- Complete Documentation such as face to face reports, Family Nurturing Plan, Multi-Disciplinary, Resource Team Forms, Immunization Records, Critical Incident reports, CPS reports, ETC.
- Conduct regular scheduled home visits to assigned low-income families, twice a week for 30 mins. Provide materials and create innovating activities.
Home Visitor
Southwest Youth and Family Services
01.2010 - 01.2012
- Maintaining daily records of children's individual activities, behaviors, meals, and parent's involvement.
- Complete all required documents for national Head Start Program.
- Developed professional relationships with parents, teacher, director, and Part C Providers.
- Worked closely with site director, family care worker, classroom teachers and team and other specialist.
- Promote good behaviors by using the positive reinforcement method.
- Continue to promote positive relationship among co-workers.
- Early Head Start home visiting provides support during pregnancy or for families of children from birth to age 3 through comprehensive services where the child and family grow and learn together.
Childcare Staff
Europa kids
Seattle
06.2011 - 09.2011
- Position included maintaining facility, collecting financial payments, Receptionist, Maintaining a positive relationship with children and families, food preparation, family notes, all round care for child, Planning group activities and field trips.
- Position included maintaining facility, collecting financial payments, Receptionist, Maintaining a positive relationship with children and families, food preparation, family notes, all round care for child, Planning group activities and field trips.
Education
Highschool diploma -
Kent Phoenix Academy
Kent, WA01.2010
Skills
- Accounting
- Bookkeeping
- Case Management
- Teamwork
- Leadership
- Customer Service
- Parent Educator
- Educational Instructor
- General Office
- Excel
- Microsoft Office
- Power Point
- Public Speaking
- Facilitation
- Training
- Bilingual in Spanish
- Adaptability
- Eager to learn
- Advocacy
- Professional Presentations
- Human Resources
- Receptionist
Accomplishments
Certificates in Early Childhood Education, Early Head Start, Domestic Violence, Mental Health First Aid USA, First Aid/CPR, Child Abuse & Neglect Mandated Reporter, Child Abuse Reporting Booster, Engaging and Motivating Clients, Child Abuse Preventing Age & Stages, Questionnaires ASQ and ASQ-SE, School Readiness, Nurturing Parenting Program, HIPPAA, Cultural Diversity
Languages
Spanish
Full Professional
Timeline
Property Manager
Property Manager
01.2021 - 01.2026
Home Visitor / Parent-Child Home Program
Children's Home Society
01.2012 - 01.2019
Childcare Staff
Europa kids
06.2011 - 09.2011
Home Visitor
Southwest Youth and Family Services
01.2010 - 01.2012
Highschool diploma -
Kent Phoenix Academy