Erica Neal
Tulsa,OK
Summary
Highly skilled and seasoned 1st Assistant Department Manager. Possesses in-depth understanding of departmental operations, staff supervision, budget control, and inventory management. Known for strong leadership skills, problem-solving abilities, and commitment to enhancing operational efficiency. Instrumental in the implementation of new processes that improved workflow and productivity.
Overview
10
10
years of professional experience
Work History
1st Assistant Department Manager
QuikTrip
Tulsa, Oklahoma
10.2015 - 01.2026
- Supervised and coordinated daily activities of department staff to ensure efficient operation.
- Managed inventory levels to ensure product availability and minimize waste.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Trained new employees on company policies and customer service standards.
- Analyzed sales data to identify trends in customer preferences or purchasing patterns.
Education
Union High School
Tulsa, OKSkills
- Inventory management
- Profit and loss management
- Sales analysis
- Product merchandising
- Schedule management
- Training and development
- Customer complaint resolution
Timeline
1st Assistant Department Manager
QuikTrip
10.2015 - 01.2026
Union High School