Summary
Work History
Education
Skills
Certification
Leadership Experience
Volunteer Experience
Timeline
OfficeManager
ERICA PEREZ

ERICA PEREZ

Account Manager
Denver,Colorado

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Mortgage Specialist

SPECIALIZED LOAN SERVICING
2012.09 - Current
  • Perform extensive analytical calculations servicing Underwriter.
  • Determine the feasibility of foreclosure by reviewing property to liquidate in short sale transactions.
  • Explained legal aspects of loan to borrower, as well as payment terms and clauses.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs through the Auction program.
  • Mitigated credit risk by conducting thorough due diligence checks on all applicants, safeguarding the organization''s interests.
  • Checked loan documents as a Closer for accuracy prior to liquidating homes.
  • Assessed loan portfolios for compliance with underwriting policies.
  • Evaluated pay stubs, credit history, tax information and bank statements for financial status.
  • Achieved high customer retention rate through exceptional relationship management and personalized service.

Mortgage Loan Originator

COLORADO TIERRA MORTGAGE
2022.01 - 2024.05
  • Gather required information for settlement reviews and followed up on lender-determined results for loans.
  • Analyzed loan applications and credit reports to determine loan eligibility and risk level.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.

Licensed Insurance Producer

AFFORDABLE AMERICAN INSURANCE
2011.01 - 2011.12
  • Sold various types of insurance policies to businesses and individuals on behalf of insurance companies
  • Contacted underwriters and submitted forms to obtain binder coverage
  • Offering policy guidance and management to promote asset protection.

Licensed Insurance Producer

AMERICAN FAMILY INSURANCE
2008.08 - 2011.01
  • Inspected property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

Education

METRO STATE COLLEGE
Denver, CO

COMMUNITY COLLEGE OF DENVER
Denver, CO

EMILY GRIFFITH OPPORTUNITY SCHOOL
Denver, CO
01.2004

Skills

  • Bilingual (Spanish)
  • Risk management evaluation
  • Proficient in 10-key
  • NMLS Registration
  • Relationship Management
  • Loss Mitigation
  • Underwriting knowledge
  • Organizational Skills

Certification

  • NMLS ID 1179613 Mortgage Loan Originator, 2013- 2017, 2022- 2024
  • Licensed Insurance Producer Personal and Life, 2007-2012

Leadership Experience

El Cristo Rey church, Council President/ Treasurer, 2014, 2016

Volunteer Experience

  • Confluence Ministry, Community Volunteer, 2004- current
  • James 2 Ministry, Community Outreach Program, 2018, 2020

Timeline

Mortgage Loan Originator

COLORADO TIERRA MORTGAGE
2022.01 - 2024.05

Mortgage Specialist

SPECIALIZED LOAN SERVICING
2012.09 - Current

Licensed Insurance Producer

AFFORDABLE AMERICAN INSURANCE
2011.01 - 2011.12

Licensed Insurance Producer

AMERICAN FAMILY INSURANCE
2008.08 - 2011.01

METRO STATE COLLEGE

COMMUNITY COLLEGE OF DENVER

EMILY GRIFFITH OPPORTUNITY SCHOOL
  • NMLS ID 1179613 Mortgage Loan Originator, 2013- 2017, 2022- 2024
  • Licensed Insurance Producer Personal and Life, 2007-2012
ERICA PEREZAccount Manager