Erica Roonoe
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Consultant
Beaman Ford
03.2020 - 03.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Certified Medical Assistant
Dr. Eduardo Sabates Cardiologist
02.2017 - 08.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certified Medical Assistant - Medicine
Florida Career College - Miami
Miami, FL05.2016
High School Diploma -
PACE All Girls School
Fort Lauderdale, FL05.1998
Skills
- Computer Proficiency and Microsoft Office
- Engaging with Diverse Customers
- Available Nights, Weekends and Holidays
- Test Drives
- Conflict Resolution Techniques
- Aftermarket Products
- Product Demonstration
- Trade-In Quotes
- Meeting Sales Goals
- Customer Relationship Management
- Exceeding Customer Expectations
- Customer Service
Certification
- CSP - Certified Sales Professional
- Certified in Echocardiograms
- Certified BLS/CPR/AED
- Phlebotomy
- Bi-Lingual / Hispanic
Languages
Spanish
Professional Working
Timeline
Client Consultant
Beaman Ford
03.2020 - 03.2023
Certified Medical Assistant
Dr. Eduardo Sabates Cardiologist
02.2017 - 08.2020
Certified Medical Assistant - Medicine
Florida Career College - Miami
High School Diploma -
PACE All Girls School
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