Alexander Schultheis
Tampa,FL
Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
Overview
5
5
years of professional experience
Work History
Bartender
Dragonfly Hospitality
Baltimore Md
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Merritt Clubs Canton
Baltimore, MD
02.2022 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Dock Of The Bay
Baltimore, MD
04.2022 - 10.2023
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Manager/Server/Bartender
Jimmy's Famous Seafood
Baltimore, MD
04.2022 - 05.2023
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Manager/Bartender
Hard Yacht Cafe
Baltimore, MD
02.2021 - 09.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Manager
Bloomin' Brands Inc.
08.2019 - 03.2021
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees in specific job requirements.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Education
High School Diploma -
Eastern Tech
Baltimore05.2016
Skills
- Sales expertise
- Point of Sale Knowledge
- Order Accuracy
- Hospitality Service Expertise
Additional Information
JJ smith (Manager, Worthington) 443-622-2213
Allison Tracey (Managing Partner, Carrabbas Italian Grill) 443-827-3646
Luke Reeder (Manager, Dock of the Bay) 443-604-2075
Sarah Meil (Managing Partner, Carrabbas Italian Grill) 410-274-7210
Jeffrey Bornman (GM, Mission BBQ) 410-227-1645
Timeline
Bartender
Dragonfly Hospitality
02.2024 - Current
Bartender
Dock Of The Bay
04.2022 - 10.2023
Manager/Server/Bartender
Jimmy's Famous Seafood
04.2022 - 05.2023
Bartender
Merritt Clubs Canton
02.2022 - 07.2024
Manager/Bartender
Hard Yacht Cafe
02.2021 - 09.2021
Manager
Bloomin' Brands Inc.
08.2019 - 03.2021
High School Diploma -
Eastern Tech