Summary
Overview
Work History
Education
Skills
Timeline
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Erica Slater

Erica Slater

North Syracuse

Summary

Talented Manager with expert team leadership, planning, and organizational skills built during successful careers. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. excelling in customer service and team leadership. Enhanced guest satisfaction through effective conflict resolution and high-quality service delivery.

Overview

22
22
years of professional experience

Work History

Manager/ Bartender/ Server/Baker

Nestico's Restaurant
08.2014 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Manger/Server

Kyoko's Japanese Restaurant
01.2009 - 05.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Office Assistant

Dr. John Pipas MD
01.2003 - 02.2007
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Associate Degree In Baking And Pastry - Baking And Pastry

Auguste Escoffier School of Culinary Arts
Online
03.2022

High School Diploma -

Cicero North Syracuse Highschool
Cicero, NY
07.2003

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Cross-functional teamwork

Timeline

Manager/ Bartender/ Server/Baker

Nestico's Restaurant
08.2014 - 02.2025

Manger/Server

Kyoko's Japanese Restaurant
01.2009 - 05.2014

Office Assistant

Dr. John Pipas MD
01.2003 - 02.2007

Associate Degree In Baking And Pastry - Baking And Pastry

Auguste Escoffier School of Culinary Arts

High School Diploma -

Cicero North Syracuse Highschool

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Erica Slater