Erica Traska
Melbourne ,FL
Summary
Talented entrepreneur with more than 5 years of experience with customer service and organizational skills. Highly effective and comfortable working with people at all levels. Self-motivated, dedicated and personable with extensive experience in managing administrative tasks, sales operations and personnel. Well-versed in training, educating, motivating and supporting staff/team members. Highly dependable candidate who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Residential Cleaning Service
02.2018 - Current
- Managed day-to-day business operations.
- Trained and motivated over 10 employees to perform daily business functions.
- Established foundational processes for business operations.
- Implemented programs to increase employee loyalty and reduce turnover.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Consulted with customers to assess needs and propose optimal solutions.
Dance and Fitness Instructor
Bliss Fitness Studio
07.2023 - Current
- Greeted incoming students and answered questions to offer welcoming atmosphere.
- Provided tips on course safety and watched students for signs of fatigue and injury.
- Kept class areas clean, neat and free of distractions.
- Motivated participants through one-on-one instruction and positive feedback.
- Adapted classes to meet needs of participants with varying fitness levels.
- Encouraged participants to stay motivated and reach fitness goals.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Assisted with promoting of classes and services via social media.
- Created unique choreography for over 12 classes per month.
Education
Associate Of Applied Arts -
Central New Mexico Community College
Albuquerque, NMSkills
- Google Docs
- Intuit QuickBooks
- Field Service Software (Jobber)
- Rental Management
- New Employee Training
- Customer Accounts Management
- Contract Creation
- Order Supplies/Preparation
Field Service Software
Proficient in using Jobber, which helps you schedule field service jobs, maintain bookings with customers, organize team member schedules, as well as integrate QuickBooks for
invoicing and collecting payment.
Timeline
Dance and Fitness Instructor
Bliss Fitness Studio
07.2023 - Current
Owner/Operator
Residential Cleaning Service
02.2018 - Current
Associate Of Applied Arts -
Central New Mexico Community College
Similar Profiles
Shavyiona WorleyShavyiona Worley
Cleaning Service Owner at Residential Cleaning ServiceCleaning Service Owner at Residential Cleaning Service
Alexandria BochkorAlexandria Bochkor
Owner and Operator at Residential Cleaning ServiceOwner and Operator at Residential Cleaning Service
Patricia MaGeePatricia MaGee
Lead Manager at The Cleaning Lady's Residential Cleaning ServiceLead Manager at The Cleaning Lady's Residential Cleaning Service