Erica Ward

Licensed Life Insurance Agent
State of Missouri

• Generate and qualify leads through networking, referrals, and social media outreach
• Provide customized life insurance solutions based on clients’ financial goals and family needs
• Build and maintain long-term client relationships through ongoing policy reviews
• Educate clients on coverage options, riders, and benefits to support informed decisions

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained accurate inventory levels through regular stock assessments and reordering processes.
• Collaborated with team members to create visually appealing merchandise displays.
• Processed transactions efficiently using point-of-sale systems and managed cash handling procedures.

• Oversaw daily operations, ensuring efficient service and adherence to quality standards.
• Trained and mentored team members on operational best practices and customer service techniques.
• Implemented inventory management strategies to reduce waste and optimize stock levels.
• Analyzed sales data to identify trends and adjust staffing levels accordingly.