Erica Worrell
Mays Landing,NJ
Summary
Accomplished and certified Pharmacy Technician with over 10 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fulfilment Pharmacy Technician
Curexa Pharmacy
Galloway, NJ
04.2023 - Current
- Assist in the preparation of filling and dispensing prescriptions with accuracy
- Knowledgeable in partnered lines and each required aspect
- Coach teammates when they required assistance
- Proficient in Pioneer and printing
- Experience running Parata mini machine
- Meets required quotas on regular basis
- Maintains good relationships with fellow coworkers
Inventory Specialist
CVS Pharmacy
Mays Landing, NJ
08.2012 - 04.2023
- Balanced customer needs with pharmacy workload
- Assisted with billing and verification of insurances
- Met customers’ needs in a timely matter
- Supported customers with knowledge of medications when assistance was needed
- Trained new technicians to ensure customer service standards were being met adequately
- Built and maintained rapport with clientele
- Oversaw all inventory related scenarios (returns, orders, outdates, recalls, labeling, restocking)
- Collaborated with doctors’ offices and insurance companies to meet customers’ needs
- Cross-trained in various positions of company
- Maintained clean, organized, and well stocked inventory
Customer Service
Toys “R” Us
Mays Landing, NJ
10.2011 - 12.2013
- Processed refunds and exchanges
- Trained new retail team members in customer-focused strategies
- Balanced cash drawers at end of each shift
- Covered multiple store areas by cross-training in different roles
Education
High School Diploma -
OAKCREST HIGH SCHOOL
Mays Landing, NJ06.2011
Skills
- Fast learner
- Team player
- Adaptability
- Multitasking
- Organization
- Time Management
Certification
National Healthcareer Association
Pharmacy Technician Certification since 11/29/2023
Timeline
Fulfilment Pharmacy Technician
Curexa Pharmacy
04.2023 - Current
Inventory Specialist
CVS Pharmacy
08.2012 - 04.2023
Customer Service
Toys “R” Us
10.2011 - 12.2013
High School Diploma -
OAKCREST HIGH SCHOOL