Erica Sabrina Delgado
Romeoville,IL
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Broker
Cloud Gate Realty LLC
01.2022 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Cultivated strong relationships with agents, lenders and title companies.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Arranged for inspections.
- Coordinated rental agreements for rental properties, keeping occupancy high and helping renters find suitable spaces.
Instacart Shopper/Driver
Instacart
12.2020 - Current
- Responsible for being detail oriented and fast moving, delivering groceries to customers' homes
- Shopping orders at grocery/retail stores and ensuring timely and efficient service, such as making sure quality of product is excellent and exact needs of customer
- Safe and fast delivery to the customers' specified locations and making sure they are receiving the product.
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
Assistant Store Manager
T-Mobile
12.2017 - 04.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintain cash accuracy throughout the shift
- Receive and organize inventory
- Activate new lines, port ins, upgrades, perform warranty exchanges/insurance claims
- Study device specs and current promotions
- Hit daily sales quotas
- Perform simple repairs/troubleshooting on customer devices
- Maintain communication with management and district team members
- Traveled to various locations to assist when needed.
- Assisted in recruiting, hiring and training of team members.
Delivery Driver Dispatcher
Amazon DSP
10.2020 - 04.2021
- Transporting and delivering goods and/or items to clients or business in a safe, timely manner
- Helping with loading and unloading of materials from delivery vehicle
- Communicate with dispatchers, onsite amazon on the road helpers, and fellow delivery drivers to ensure smooth and safe delivery
- Strong time management skills
- Familiarity using navigation systems
- Call drivers to ensure they are good to go on the road
- Assist in loading driver vans with packages
- Answer complaints, problem solving and troubleshooting delivery service devices
- Assist with onboarding new drivers, on the road training and uniform distribution.
- Delivered packages to customer doorsteps and business offices.
Education
GED -
Governors State University
University Park, IL07.2022
Skills
7 Years Customer Service Experience
Supervisor/Leadership Qualities
Retail Sales / Multitasker / Attention To Detail
Real Estate Law
Certification
- Driver's License
- Food Handler Certification
- Real Estate License
Languages
English
Native or Bilingual
Spanish
Professional Working
American Sign Language
Native or Bilingual
Timeline
Real Estate Broker
Cloud Gate Realty LLC
01.2022 - Current
Instacart Shopper/Driver
Instacart
12.2020 - Current
Delivery Driver Dispatcher
Amazon DSP
10.2020 - 04.2021
Assistant Store Manager
T-Mobile
12.2017 - 04.2023
GED -
Governors State University
- Driver's License
- Food Handler Certification
- Real Estate License
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