Eric Erdman
Van Nuys,CA
Overview
11
11
years of professional experience
Work History
PBX Operator
Millennium Hotels & Resorts
06.2016 - Current
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Trained and mentored new PBX operations employees.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Input wake up calls and monitor fire/alarm panel.
Sales Associate
Big 5 Sporting Goods
02.2014 - 06.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Sears
11.2012 - 02.2014
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma -
Reseda High School
Reseda, CA06.2013
Skills
- Switchboard Operations
- Customer Transactions
- Computer Skills
- effective communicator
- works well in group or solitary settings
- time manages well and always prompt
- ready to adapt and embrace oncoming challenges
Languages
English
Spanish
Timeline
PBX Operator
Millennium Hotels & Resorts
06.2016 - Current
Sales Associate
Big 5 Sporting Goods
02.2014 - 06.2016
Sales Associate
Sears
11.2012 - 02.2014
Los Angeles Pierce College
High School Diploma -
Reseda High School