Erick Escobar Yanez
Charlotte,United States
Summary
Detail oriented Patient Access Registrar with experience in patient registration, verifying insurance, collecting consents, and coordinating patient flow in a hospital environment. Skilled in managing work queues, prioritizing tasks, and supporting clinical staff to ensure efficient patient movement. Strong communicator who maintains empathy, professionalism, and accuracy in every patient interaction even in fast paced or high pressure situations.
Overview
5
5
years of professional experience
Work History
Patient Access Registrar
Atrium Health
Charlotte, NC
11.2023 - Current
- Register patients for admissions, discharges, transfers, and scheduled procedures in a fast-paced hospital environment.
- Assign and manage the work queue for teammates to ensure steady patient flow and timely room placement.
- Collect required patient consent forms and signatures while explaining procedures clearly and respectfully.
- Communicate with clinical staff, nurses, and physicians to verify orders, scheduling needs, and patient status.
- Assist with scheduling diagnostic tests, labs, and imaging based on physician orders.
- Handle a high volume of incoming calls while maintaining accuracy and professionalism.
- Resolve patient concerns with patience and empathy to ensure a positive patient experience.
Restaurant Busser
Southern Pecan
Charlotte, United States
05.2021 - 04.2023
- Greeted and welcomed customers in a friendly and professional manner
- Demonstrate excellent customer service skills by responding quickly to inquiries and requests from guests
- Provided assistance to kitchen staff when needed during peak hours of operation
- Followed all safety and sanitation policies and procedures
Education
Health Sciences
Central Piedmont Community College
Charlotte, NC 08.2025 - 11.2025
Highschool Diploma - Honors, AP classes
South Mecklenburg Highschool
CharlotteSkills
- Patient Registration Inpatient / Outpatient)
- EMR / EHR Systems EPIC
- Work Queue Management & Task Prioritization
- Insurance Verification & Consent Collection
- Scheduling: Imaging, Lab Work, and Procedures
- High-Volume Patient Interaction & Customer Service
- Fast Learner Problem Solver Team Collaboration
- Bilingual: English & Spanish
Languages
- English
- Spanish
Timeline
Health Sciences
Central Piedmont Community College
08.2025 - 11.2025
Patient Access Registrar
Atrium Health
11.2023 - Current
Restaurant Busser
Southern Pecan
05.2021 - 04.2023
Highschool Diploma - Honors, AP classes
South Mecklenburg Highschool