Erick Florees
Hawthorne,CA
Summary
Dynamic sales professional with a proven track record at Spectrum, excelling in client needs assessment and relationship building. Adept at developing strategic sales plans and enhancing customer satisfaction through effective communication. Recognized for strong negotiation skills and a goal-oriented mindset, consistently exceeding sales targets and driving business growth.
Knowledgeable Residential Sales Consultant with robust background in residential property sales and client relationship management. Proven track record of successfully closing deals and building long-term customer relationships. Demonstrated expertise in negotiation and market analysis, contributing to increased client satisfaction and sales growth.
Overview
12
12
years of professional experience
Work History
Residential Sales Consultant
Spectrum
06.2024 - 03.2025
- Conducted comprehensive needs assessments to tailor residential solutions for clients.
- Developed and maintained strong client relationships through effective communication and follow-up.
- Presented customized product demonstrations, showcasing features and benefits to potential buyers.
- Collaborated with cross-functional teams to streamline sales processes and improve customer satisfaction.
Sales Agent
AT&T
10.2022 - 05.2024
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market analysis to identify new sales opportunities and target demographics.
- Utilized CRM software to track customer interactions and streamline sales processes.
- Trained and mentored junior sales agents to enhance team performance and efficiency.
- Negotiated contracts with clients, ensuring favorable terms for both parties involved.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
Sales Expert
Verizon Wireless Corporation
12.2019 - 06.2023
- Conducted regular training sessions to improve team performance and sales skills.
- Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Boosted sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Built relationships with customers and community to promote long term business growth.
Sales Expert
T-Mobile
05.2013 - 12.2018
- Drove sales growth through effective customer engagement and product knowledge.
- Trained and mentored new team members on sales techniques and company policies.
- Developed tailored solutions for customers, enhancing satisfaction and loyalty.
- Analyzed market trends to identify opportunities for upselling and cross-selling.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
- Improved overall customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
- Informed customers of promotions to increase sales productivity and volume.
Assistant Manager
RadioShack
01.2013 - 02.2014
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
South East
South Gate, CA06-2012
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Sales strategy development
- Client needs assessment
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Effective communication
- Active listening
- Customer relationship management
- Goal setting
- Professionalism
- Sales strategies
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Residential Sales Consultant
Spectrum
06.2024 - 03.2025
Sales Agent
AT&T
10.2022 - 05.2024
Sales Expert
Verizon Wireless Corporation
12.2019 - 06.2023
Sales Expert
T-Mobile
05.2013 - 12.2018
Assistant Manager
RadioShack
01.2013 - 02.2014
High School Diploma -
South East