Erick Gomez Rios
Ventura,CA
Summary
Dynamic sales associate with expertise in money handling, upselling, and customer assistance. Proven ability to enhance customer experiences and consistently exceed sales targets through effective teamwork and bilingual communication.
Overview
8
8
years of professional experience
Work History
Sales Associate Specialist
AT&T Store
Goleta, CA
01.2024 - Current
- Engaged customers in product offerings, enhancing overall shopping experience.
- Assisted with business accounts
- Processed transactions efficiently, maintaining accuracy in cash handling and sales reporting.
- Educated customers on device features and services, fostering informed purchasing decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
Senior Caregiver
Private Care
Santa Barbara, CA
01.2020 - 01.2024
- Provided personalized care to clients, enhancing daily living activities and overall well-being.
- Developed customized care plans based on individual client needs and preferences.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Coordinated transportation arrangements for medical appointments or other necessary errands.
Cashier Team Lead
Tri County Produce
Santa Barbara, CA
01.2018 - 01.2020
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained and mentored new cashiers, enhancing team performance and customer service standards.
- Monitored inventory levels, coordinating with management to optimize stock availability.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
High School Diploma -
Garden Street Academy
Santa Barbara, CA06.2020
Skills
- Money handling
- Customer assistance
- Upselling strategies
- Teamwork and collaboration
- FLUENT IN Spanish
Languages
Spanish
Full Professional
Timeline
Sales Associate Specialist
AT&T Store
01.2024 - Current
Senior Caregiver
Private Care
01.2020 - 01.2024
Cashier Team Lead
Tri County Produce
01.2018 - 01.2020
High School Diploma -
Garden Street Academy