Ayanna Winston

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Completed all tasks in compliance with company policies and procedures.
• Organized, maintained and updated information in computer databases.
• Handled assignments independently with good judgement and critical thinking skills.
• Routed incoming mail and messages to relevant personnel without delay.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Helped office staff prepare reports and presentations for internal or client-related use.
• Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
• Moved and lifted up to 50 pounds to complete stocking and maintenance tasks.
• Performed regular maintenance to keep equipment in optimal working condition.

• Completed on-time deliveries by choosing best and most efficient routes.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Managed inventory storage in clean and organized fashion.
• Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
• Maintained inventory count, tracked usage, and documented variances.
• Lifted up to 50lbs of inventory supplies, storage, etc.

Assisted with care of the cats they held in the facility in the following ways;

• Give them check-ups, draw blood and test for certain diseases.
• Completed paperwork for each cat I was assigned.
• Cleaned and sanitized cages and living areas to promote health and wellbeing.
• Provided companionship and comfort to animals in need of extra love and attention.
• Monitored health of animals, reporting any issues to shelter staff for resolution.
• Assisted with adoption process by providing information about animals to potential adopters.
• Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.