Erick Nunez
MESQUITE
Summary
Dynamic Shift Lead with a proven track record at Chick-fil-A, excelling in team motivation and guest service. Skilled in employee training and performance improvement. My strong communication and leadership fostered a collaborative environment, ensuring efficient service delivery during peak hours.
Overview
5
5
years of professional experience
Work History
Shift Lead
Chick Fill A
08.2024 - Current
- Supervised team performance to ensure efficient service delivery during peak hours.
- Trained new employees on operational procedures and customer service excellence.
- Managed paper waste to ensure we are meeting our goals.
- Implemented quality control measures to uphold food safety standards.
- Encourage Team members to communicate more to the guests and build bonds with them
Kitchen Crew Member
McDonald's
08.2021 - 02.2022
- Operated kitchen equipment efficiently to prepare menu items according to standard procedures.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Collaborated with team members to meet customer demands during peak service times.
- Assisted in training new crew members on food preparation techniques and safety protocols.
Education
High School Diploma -
North Mesquite High School
Mesquite, TXSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Boosting Team Morale
- Company Marketing
- Great Leadership
- Great communication
- Responsibility
- Ownership
- Integrity
- Hard work-ethic
- Servant Heart
- Conflict resolution
- Workplace safety
- Work delegation
- Staff motivation
- Performance improvement
- Coaching and mentoring
Timeline
Shift Lead
Chick Fill A
08.2024 - Current
Kitchen Crew Member
McDonald's
08.2021 - 02.2022
High School Diploma -
North Mesquite High School