Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Erick Rodriguez

Ontario,CA

Summary

I'm a Highly-motivated individual with a strong desire to take on new challenges and with management skills. I have a Strong worth ethic, adaptability and exceptional customer service skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented team player with strong organizational skills and the Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

TACWM
09.2022 - Current
  • Trained employees on duties, policies and procedures.
  • Interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Handled customer complaints and concerns, provided a mutual beneficial solution.
  • Prepared staff work schedules and assigned team members to specific Positions.
  • Managed inventory levels and Delegated work to staff, setting priorities and goals.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Car Wash Attendant

Prime Wash Express Car Wash
09.2021 - 08.2022
  • Greeted each customer and informed each customer about pricing, including promotional and membership information.
  • Inspected parts, equipment and vehicles for cleanliness, damage and compliance.
  • Monitored operations and stopped machines or notified supervisors when malfunctions occurred.
  • Cleaned and organized car wash site as needed.
  • Handled cash and credit card payments.

Line Cook

Epic Wings N Things
12.2020 - 09.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Cashier

Farmer Boys Restaurant
06.2019 - 12.2020
  • Handled cash and credit card payments, issued receipts and provided change.
  • Completed daily tasks such as cleaning and organizing
  • Worked closely with back of house staff to ensure orders were right
  • Answered customer questions and informed customers on menu items.

Education

Associate of Science - Business Administration 2.0

Chaffey College
Rancho Cucamonga, CA
08-2024

Associate of Arts - Economics

Chaffey College
Rancho Cucamonga, CA
08-2024

High School Diploma -

Chaffey High School
05.2021

Skills

  • Supervision and Training
  • Hiring and Onboarding
  • Customer Service Management
  • Employee Motivation
  • Budget Control
  • Team Leadership
  • Decision Making
  • POS Systems
  • Cash Handling
  • Customer Service
  • Cleaning and Organizing
  • Customer Relations
  • Inventory Management
  • Leadership and team building
  • Problem Resolution

Certification

  • Sexual Harassment Training Certification

Languages

Spanish
Professional Working
English
Native or Bilingual

Accomplishments

  • Police Explorer training
  • Microsoft Excel basic training
  • Microsoft Word basic training


Timeline

General Manager

TACWM
09.2022 - Current

Car Wash Attendant

Prime Wash Express Car Wash
09.2021 - 08.2022

Line Cook

Epic Wings N Things
12.2020 - 09.2021

Cashier

Farmer Boys Restaurant
06.2019 - 12.2020

High School Diploma -

Chaffey High School

Associate of Science - Business Administration 2.0

Chaffey College

Associate of Arts - Economics

Chaffey College

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