Erick Solorio

• Conducted follow-ups with patients post-surgery to confirm appointments and care plans.
• Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
• Managed patient communication regarding pre-operative instructions and appointment reminders.
• Utilized electronic scheduling systems to optimize appointment bookings and resources.

• Welcomed and assisted visitors, ensuring a positive experience and addressing their inquiries.
• Managed incoming calls, efficiently directing them to appropriate staff members to facilitate communication.

• Verified insurance statuses regularly to ensure compliance and accuracy.

• Operated hand-held scanners to efficiently pick customer orders.
• Collaborated with team members to maintain inventory accuracy.
• Loaded and unloaded products safely using manual techniques.
• Limited damage to products and orders by using care when the choosing items.
• Achieved productivity and the accuracy standards to meet company guidelines.

• Organized and led engaging recreational programs for kids
• Supervised and engaged groups of children in a safe, positive and structured environment
• Resolved minor conflicts calmly and professionally while promoting professional interactions
• Assisted with setup and cleanup of recreational facilities and event spaces.