- Gym Workouts
- Swimming
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness
Ericka Collins
Bixby
Summary
Dynamic professional with a proven track record at LabCorp Regional Lab, excelling in customer service and pricing strategy development. Leveraged effective team collaboration to enhance client satisfaction and drive market share growth. Skilled in analyzing pricing data and implementing strategic solutions, fostering long-term business relationships and delivering exceptional results.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
29
29
years of professional experience
Work History
Sales Associate
LabCorp Regional Lab
10.2023 - Current
- Assisted customers with product selection and inquiries to enhance laboratory experience.
- Maintained knowledge of current sales promotions and product features for effective customer engagement.
- Operated point-of-sale systems efficiently to process transactions accurately and quickly.
- Collaborated with team members to ensure supplies are well-stocked and available for the clients.
- Delivered energetic responses to customers in-person and by telephone, going above and beyond to serve needs.
Pricing Specialist
LabCorp Regional Lab
12.1996 - Current
- Analyzed pricing data to identify trends and support strategic decision-making.
- Collaborated with cross-functional teams to develop competitive pricing strategies.
- Monitored market conditions and competitor pricing to inform adjustments and recommendations.
- Evaluated pricing models for accuracy, ensuring alignment with organizational goals.
- Collaborated with sales and marketing teams to establish competitive pricing strategies, resulting in increased market share.
- Developed customized pricing solutions to meet unique client needs, fostering long-term business relationships.
- Achieved increased customer satisfaction by implementing strategic pricing solutions for complex projects.
- Evaluated competitor prices and offerings, identifying opportunities for differentiation and value creation.
Education
Bachelor of Science - Biology
Northeastern State University
Broken Arrow, OKSkills
- Customer service
- Effective team collaboration
- Effective time management
- Effective troubleshooting skills
- Specimen collection expertise
- Team leadership
Interests
Timeline
Sales Associate
LabCorp Regional Lab
10.2023 - Current
Pricing Specialist
LabCorp Regional Lab
12.1996 - Current
Bachelor of Science - Biology
Northeastern State University
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