Ericka Forte
Charlotte,NC
Summary
Dedicated HR Benefits Administrator known for critical thinking and attention to detail. Successfully implemented automated tracking systems for leave management, significantly improving operational efficiency and employee satisfaction. Committed to continuous learning and growth. Eager to contribute to team success and further develop professional skills.
Overview
22
22
years of professional experience
Work History
Human Resources Benefits Administrator
Harris Teeter
Charlotte, NC
12.2015 - Current
- Manage the administration of short-term and long-term disability benefits, coordinating with insurance providers to ensure timely processing of claims.
- Coordinate leave of absence requests, ensuring compliance with company policies and regulations.
- Facilitated communication between employees and management on leave entitlements and processes, ensuring clarity and compliance.
- Educated Store Management and HR Business Partners on best practices for handling employee absences.
- Streamlined communication between departments as the primary point of contact for leave-related inquiries, fostering collaboration.
- Served as a resource for employees on leave laws and company policies, enhancing understanding and adherence.
- Implemented tracking systems for leave requests to enhance operational efficiency.
- Optimized workflow efficiency by integrating automated systems for tracking employee absences and calculating eligibility for various types of leave benefits.
Benefits Clerk
Harris Teeter
Charlotte, NC
10.2004 - 12.2015
- Reduced errors in data entry through rigorous attention to detail.
- Reviewed files, records, and documents to gather information for timely response to requests.
- Assisted Compensation team on special assignments and projects to improve departmental efficiency.
- Streamlined reporting structure for store management to enhance clarity and accessibility.
Education
Bachelor of Science - Business Management
North Carolina Central University
Durham, NCSkills
- Leave of Absence management
- Strong analytical skills
- Attention to detail
- Critical thinking
- Effective communication
- Confidentiality and discretion
Timeline
Human Resources Benefits Administrator
Harris Teeter
12.2015 - Current
Benefits Clerk
Harris Teeter
10.2004 - 12.2015
Bachelor of Science - Business Management
North Carolina Central University