Ericka Ryan
Elizabethtown,KY
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Chili's Bar and Grill. Proven ability to engage guests and handle cash effectively, while supporting team efficiency. Adaptable and self-motivated, with a track record of enhancing customer experiences and ensuring safety in fast-paced environments.
Overview
1
1
Certification
Work History
Server
Chili's Bar and Grill
2023 - 2025
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining areas to enhance customer experience.
- Learned menu items and daily specials to effectively communicate with customers and recommend selections.
- Supported team members during peak hours to ensure efficient service delivery and customer satisfaction.
Security Officer
Churchill Downs
2016 - 2022
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, assessing situations and determining appropriate actions.
- Conducted regular patrols to identify potential security risks or breaches.
- Assisted in maintaining visitor logs and issuing access badges for authorized personnel.
Parts and Accessories Sales
Fontaine Truck Equipment
2010 - 2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Shipping and Receiving Supervisor
Romaine Electric
2006 - 2010
- Learned safe shipping and receiving procedures to ensure compliance with company policies.
- Assisted in inventory management by tracking incoming and outgoing shipments accurately.
- Supported team in organizing warehouse space for efficient product access and storage.
- Operated forklifts and pallet jacks to facilitate loading and unloading processes safely.
Education
High School Diploma - General
Ballard High School
Louisville KY 06.1987
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
Certified Lab Optician
Timeline
Server
Chili's Bar and Grill
2023 - 2025
Security Officer
Churchill Downs
2016 - 2022
Parts and Accessories Sales
Fontaine Truck Equipment
2010 - 2015
Shipping and Receiving Supervisor
Romaine Electric
2006 - 2010
High School Diploma - General
Ballard High School
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