Ericka Stroud
Atlanta,GA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Bright From The Start
Atlanta, GA
07.2016 - 10.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
Implementation Specialist
Adp- Automated Data Processing
Alpharetta, GA
05.2013 - 07.2016
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Configured, installed and handled troubleshooting tasks for variety of different applications.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Documented specialized data and requirements to address business demands.
Executive Assistant
Home Depot
Marietta, GA
02.2009 - 06.2013
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Education
No Degree - Early Childhood Education
Clayton State University
Morrow, GAAssociate of Arts - Business Administration And Management
Georgia Piedmont Technical College
Clarkston, GA05.2016
High School Diploma -
East Coweta High School
Sharpsburg, GA05.1998
Skills
- Office Equipment Operation
- Confidentiality and Data Protection
- Research and Analytical Skills
- Appointment Coordination
- Multitasking and Time Management
- Strong Organizational Skills
- Computers and Technology
- Ease with Computers and Technology
Timeline
Administrative Assistant
Bright From The Start
07.2016 - 10.2020
Implementation Specialist
Adp- Automated Data Processing
05.2013 - 07.2016
Executive Assistant
Home Depot
02.2009 - 06.2013
No Degree - Early Childhood Education
Clayton State University
Associate of Arts - Business Administration And Management
Georgia Piedmont Technical College
High School Diploma -
East Coweta High School
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