- Community Cleanup
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Video Gaming
Erik C Counts
Buffalo,NY
Summary
To obtain a position as an Flight Attendant for United Airlines
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
23
23
years of professional experience
Work History
Flight Attendant
Commuter Air
09.2009 - Current
- Facilitate the boarding process by greeting passengers upon arrival at the aircraft and providing directions to seats
- Clearly explain and demonstrate safety and emergency procedures to up to 50 passengers prior to takeoff
- Inspect the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place
Flight Attendant
Southwest Airlines
09.2001 - 03.2024
- Facilitate the boarding process by greeting passengers upon arrival at the aircraft and providing directions to seats
- Clearly explain and demonstrate safety and emergency procedures to up to 175 passengers prior to takeoff
- Inspect the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place
Education
Bachelor of Science - Computer Information Systems
State University of New York College at Buffalo
06.1996
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Time management
Affiliations
- Alpha Phi Alpha Fraternity Inc.
Interests
Timeline
Flight Attendant
Commuter Air
09.2009 - Current
Flight Attendant
Southwest Airlines
09.2001 - 03.2024
Bachelor of Science - Computer Information Systems
State University of New York College at Buffalo
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