ERIK DAVIS
Santa Clarita,CA
Summary
Dynamic Account Manager with extensive experience in customer relationship management and strategic sales development. Proven ability to identify growth opportunities and enhance client satisfaction. Strong lead development skills drive revenue and foster lasting partnerships. Committed to delivering exceptional results in competitive markets.
Overview
29
29
years of professional experience
Work History
FTSSR Sales Account Manager
Mondelez International
Ontario, CA
04.2023 - Current
- Established and nurtured business relationships with current and prospective customers to drive new sales.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
Account Manager
Keurig Dr Pepper, Inc.
San Fernando, CA
01.2016 - 05.2023
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Managed multiple accounts simultaneously while meeting deadlines.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Monitored competitor activities in order to stay ahead of the competition.
VP of Operations
COUNTRYWIDE HOME LOANS
Simi Valley, California
01.1997 - 11.2015
- Managed vendor relationships to ensure timely delivery of services and resources.
- Managed teams of 10+ employees across multiple departments, overseeing their daily operations and workflow.
- Oversaw team performance and provided coaching to enhance service quality.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Education
Title Insurance Certification - Real Estate Insurance
Ticor Title Insurance Academy
Montebello, CA08-1988
Business Management Studies - Business Management
Citrus College
Covina, CA05-1986
Skills
- Customer relationship management (CRM)
- Vendor relations
- Upsell opportunities
- Strong lead development skills
- Sales strategy development
- Time management
- Strategic thinking
- Verbal and written communication
Timeline
FTSSR Sales Account Manager
Mondelez International
04.2023 - Current
Account Manager
Keurig Dr Pepper, Inc.
01.2016 - 05.2023
VP of Operations
COUNTRYWIDE HOME LOANS
01.1997 - 11.2015
Title Insurance Certification - Real Estate Insurance
Ticor Title Insurance Academy
Business Management Studies - Business Management
Citrus College
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