Erik Del Prado
Dallas,TX
Summary
A seasoned and experienced individual with 10 years of managing mid to high end residential properties. Skilled in improving property performance, generating revenue, and ensuring smooth day-to-day operations. Experienced in overseeing properties to proactively address maintenance needs, and uphold compliance with legal regulations to minimize risks.
Overview
11
11
years of professional experience
Work History
Leasing Manager
Mill Creek Residential
Dallas, TX
04.2025 - Current
- 204 units - Modera Trinity
- Completed a luxury lease-up property with a positive 90-day trend of 95% occupancy and above.
- Designed a route to improve online ratings to 4.0 and above.
- Develop marketing strategies with asset manager to improve property visibility and capture leases.
- Oversaw tenant relations, addressing concerns and ensuring resident satisfaction.
- Cross-trained and mentored leasing agents across multiple properties on best practices and company policies.
- Collaborate with maintenance to ensure make-readies are completed in a timely manner.
- Host monthly property events to improve resident retention and satisfaction.
Property Manager
S2 Residential
Irving, Texas
04.2024 - 04.2025
- 150 Units - Grant at Valley Ranch
- Oversee daily property operations with a hands-on approach, conducting regular inspections to proactively address maintenance issues, ensuring tenant satisfaction, and preventing potential legal disputes
- Lead a team of 2 staff members, promoting trust and accountability, while delegating tasks effectively to ensure smooth and efficient operations.
- Prepare and manage annual property budgets, ensuring financial goals are met and expenditures are controlled.
- Coordinating repairs and maintenance
- Tenant relations and communication
- Monitor market trends to ensure competitive pricing structures for units
- Completed monthly financial close-out processes, ensuring accurate accounting and reconciliation of property accounts.
Assistant Property Manager
S2 Residential
Arlington, TX
09.2023 - 04.2024
- 660 Units - The Hudson
- Compiled and presented monthly financial reports to provide detailed insights into property performance
- Conducted regular inspections of properties to identify any needed repairs or improvements
- Issued and processed 100+ Notices to Vacate (NTVs) monthly, effectively managing tenant transitions
- Managed and processed over 20 evictions per month, ensuring compliance with legal requirements and minimizing operational disruptions
- Coordinated in-person eviction procedures, handling tenant interactions with professionalism and legal adherence
- Generated and analyzed delinquency reports to track late payments and take appropriate actions for resolution
Assistant Community Manager
RPM Living
Dallas, TX
03.2023 - 09.2023
- 228 Units - Tides at Midtown
- Collect/Post monthly rents
- Delinquency report(s)
- Process invoices
- FRC (Former Resident Care) process for Deposit Accounting
- Maintained office / vendor relations
- Weekly/Monthly/Quarterly report(s)
- Move-in / Move-out processes
- Delivered 10 Day / 3 Day notices
- In-person hearing evictions / Nationwide process
- Monthly Close-outs
- Schedule / update Make-Ready board
Assistant Community Manager
CREA management
Dallas, TX
09.2021 - 01.2022
- 315 Units - The Langford
- Manage rent collections, late notices, and posting rent
- Delinquency
- Monthly close-out
- Complete FAS (Final Account Statement)
- 3 Day notices / violation notices
- File evictions / appear in court
- Analyze weekly leasing reports and forecast occupancy trends
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Assist with developing and tracking marketing strategies, including advertising, promotions and publications
Assistant Community Manager
Steadfast Companies
Carrollton, TX
11.2019 - 09.2020
- 264 Units - Windsong Apartments
- Statement of Deposit Account (S.O.D.A)
- Delinquency
- Financial reports (Budgeting)
- Post rent, add/remove fee's, update ledger's
- Create PO's / Process PO's
- Handle all vendor relations
- Operate monthly close-out
- Nationwide eviction
- Approve lease files
- Perform pre-walk out inspections
- Update make-ready board
- Create / Complete work orders
Leasing Consultant
Roseview Co / WinnCompanies
Grand Prairie, TX
03.2015 - 08.2018
- 725 Units - Windridge Apartments
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Maintained accurate records of all correspondence with and from tenants.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Encouraged prospective tenants to fill out applications after property tours.
- Responded quickly to concerns regarding community from prospective and current residents.
- Maintained high customer approval rating as result of dynamic service, exemplary support.
Education
High School Diploma -
Grand Prairie High School
Grand Prairie, TXSkills
- Bilingual (English & Spanish)
- 11 Years Customer Service
- 11 Years Marketing
- 5 Years Onesite/RealPage
- 5 Years Yardi Voyager/CRM
- 1 Year Resman
- 1 Year Entrada
- Legal Compliance & Risk Management
- Daily Property Oversight & Risk Prevention
- Fair Housing regulations
- Proficient with Microsoft word, Excel spread sheets
- Ability to complete detailed weekly/monthly report(s)
Timeline
Leasing Manager
Mill Creek Residential
04.2025 - Current
Property Manager
S2 Residential
04.2024 - 04.2025
Assistant Property Manager
S2 Residential
09.2023 - 04.2024
Assistant Community Manager
RPM Living
03.2023 - 09.2023
Assistant Community Manager
CREA management
09.2021 - 01.2022
Assistant Community Manager
Steadfast Companies
11.2019 - 09.2020
Leasing Consultant
Roseview Co / WinnCompanies
03.2015 - 08.2018
High School Diploma -
Grand Prairie High School