Erik Dummer
Alexandria,MN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
16
16
years of professional experience
Work History
Maintenance Technician Area Tech
3M
03.2011 - Current
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Collaborated with team members to complete larger repair projects efficiently.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Owner/Manager of Operations
The Best Fry Co.
06.2014 - Current
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner/Manager of Operations
Alexandria Party Rental
05.2020 - 10.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Motorhand
Precision Drilling
08.2010 - 03.2011
- Drilling connections, pump and motor repair
- Reduced downtime with proactive identification of potential issues and timely repair.
- Provided support for drilling operations, ensuring safety protocols were followed at all times.
- Increased equipment lifespan by performing routine maintenance on drilling machinery and tools.
- Maintained a safe work environment through adherence to company safety policies and procedures.
Hydraulic Service Technician
Stoens Hydrostatic
03.2010 - 04.2010
- Rebuild hydraulic pumps, motors and cylinders
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Auto Technician
Thoennes Transmission
01.2010 - 03.2010
- Diagnose and troubleshoot problems with customer vehicles, remove and replace non functioning parts
- Increased customer satisfaction by providing timely and accurate estimates for repair costs.
- Improved shop efficiency by maintaining a clean, organized work area and proper inventory of parts and tools.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
Mechanical Assembly / Service Tech
Aagard Group
01.2008 - 11.2009
- Build custom packaging machines using prints provided, Test equipment and work with concept team to make the necessary changes, Install machines in customer's plant
- Enhanced product quality through meticulous inspection of assembled parts and adherence to guidelines.
- Reduced production downtime by performing preventive maintenance on tools and equipment.
- Collaborated with engineering team to resolve design issues, resulting in optimized assembly procedures.
- Participated in root-cause analysis meetings to identify areas for improvement and drive corrective actions implementation for better operational performance.
Education
Associate in Applied Science - Fluid Power/Mechatronics
Alexandria Technical College
Alexandria, MN06.2012
Skills
- Employee Training
- Hydraulics
- Pneumatics
- Programmable Logic Controller
- Schematics reading
- Administrative Oversight
- Budget Administration
- Business Management
- Staff Hiring
- Team Oversight
- Strategic Planning
- Conflict Resolution
- Technical Expertise
- Staff Training
Timeline
Owner/Manager of Operations
Alexandria Party Rental
05.2020 - 10.2022
Owner/Manager of Operations
The Best Fry Co.
06.2014 - Current
Maintenance Technician Area Tech
3M
03.2011 - Current
Motorhand
Precision Drilling
08.2010 - 03.2011
Hydraulic Service Technician
Stoens Hydrostatic
03.2010 - 04.2010
Auto Technician
Thoennes Transmission
01.2010 - 03.2010
Mechanical Assembly / Service Tech
Aagard Group
01.2008 - 11.2009
Associate in Applied Science - Fluid Power/Mechatronics
Alexandria Technical College
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