Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erik Garcia-Sorto

Winston-Salem,NC

Summary

Dedicated server with proven expertise in customer service and team collaboration. Known for maintaining a calm demeanor under pressure while ensuring guest satisfaction through effective problem resolution.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Server

Michael Family Restaurant Group
Winston-Salem, North Carolina
09.2023 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Greeted guests warmly and ensured positive first impressions.
  • Took orders accurately and communicated them to the kitchen staff.
  • Managed seating arrangements to optimize guest flow and experience.
  • Organized dining areas to enhance guest comfort and satisfaction.
  • Coordinated with team members to facilitate seamless event execution.
  • Performed daily tasks to support team operations to support operational efficiency.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Some College (No Degree) - Accounting And Finance

Forsyth Technical Community College
Winston-Salem, NC
05-2028

High School Diploma -

West Forsyth High School
Clemmons
05-2026

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Conflict resolution
  • Time management
  • Calm under pressure

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Server

Michael Family Restaurant Group
09.2023 - Current

Some College (No Degree) - Accounting And Finance

Forsyth Technical Community College

High School Diploma -

West Forsyth High School
Erik Garcia-Sorto