Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Gill

Woodbridge,VA

Summary

Hardworking and reliable employee with extensive background in security operations, customer service, and excellent oral and written communication. Highly proactive, motivated , and determined. Works well independently and within team settings.

Overview

Work History

Cashier

Crystal Smoke and Vape
Woodbridge , Virginia
2024.05 - Current
  • Responsible for performing opening tasks such as unlocking the shop, managing cash register operations, maintaining cleanliness of counters, and replenishing sold-out items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Cashier

Dollar General Store
Ragley , LA
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Bouncer

On the Rocks
Lake Charles , LA
  • Responded quickly to altercations between patrons, mediating disagreements as needed.
  • Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
  • Patrolled parking lots to ensure safety of vehicles and deter vandalism or theft.
  • Adhered strictly to all laws and regulations governing liquor service within the establishment.

Bouncer

Cowboys Bar and Grill
Lake Charles , LA
  • Ensured the security of VIP areas by carefully verifying credentials and allowing entry only after confirmation.
  • Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
  • Ensured strict compliance with all liquor service laws and regulations at the establishment.
  • Confirmed people were not visibly intoxicated prior to entering premises.

Security Officer

Lofton Staffing & Security Services
Lake Charles , LA
  • Verified visitor identification for building entry.
  • Gained experience working in diverse environments, including construction sites and power plants.
  • Maintained constant surveillance on the site's security cameras
  • Conducted foot patrols of the sites on an hourly basis to ensure site security and discourage potential threats

Security Officer

G4S Secure Solutions
New Orleans , LA
  • Ensured the safety and integrity of the UPS shipping facility through efficient access control procedures.
  • Meticulously checked all employees' IDs before allowing them on-site.
  • Conducted thorough screenings with metal detectors to safeguard against weapons and threats
  • Conducted thorough checks to prevent unauthorized items from leaving the facility
  • Provided escorts for visitors as needed throughout the facility.
  • Maintained site security during adverse weather conditions including a hurricane.

Security Officer

Securitas Security Services USA
Arlington , VA
  • Maintained a secure environment for the occupants of a residential apartment building
  • Managed package check-in and check-out process for residents.
  • Conducted comprehensive foot patrols throughout entire facility, including pool area, parking lot, and all floors.
  • Implemented parking policies to ensure only authorized vehicles were allowed on premises.
  • Generated thorough and detailed reports for all patrols conducted.

Security Supervisor

Black ops security LLC
Arlington , VA
  • Maintained a secure environment for multiple residential complexes through diligent armed security
  • Delivered top-notch security services to an undisclosed VIP's residence.
  • Safely coordinated the evacuation of an apartment complex in partnership with local law enforcement and fire personnel due to a hazardous gas leak
  • Created and managed employee schedules
  • Performed hourly inspections of the premises by conducting foot and vehicle patrols.
  • Generated comprehensive shift reports

B2B Sales Representative

Zerin Business Consulting Inc.
Alexandria , VA
  • Developed and implemented sales strategies to achieve revenue goals.
  • Participated in weekly team meetings with managers to review progress on goals and discuss challenges faced during the week.
  • Negotiated contracts, pricing and payment terms with customers.
  • Delivered product demonstrations and presentations to prospective customers.
  • Represented T-Mobile in face-to-face interactions with various businesses while marketing their product lines.

Remote Customer Service Representative

Maximus
Woodbridge , VA
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Resolved customer complaints promptly and efficiently.

Private Investigator

Woodall & Broome Investigative Services
, LA
  • Surveilled suspects on workman's comp to obtain video or photographic evidence.
  • Conducted investigations in multiple states
  • Compiled detailed written reports of investigation findings for clients.
  • Researched computer databases, public records and legal filings to compile accurate information for investigations.

Process Server

Marston Agency
Woodbridge , VA
  • Organized and tracked service attempts, as well as other process serving activities.
  • Notified clients of successful or unsuccessful service attempts.
  • Provided proof of service affidavits to attorneys upon completion of assignments.
  • Transported legal documents in a secure manner while adhering to state regulations governing the transport of confidential materials.

Property Inspector

Mueller Reports
Woodbridge , VA
  • Evaluated both interior and exterior conditions of homes to assess suitability for coverage.
  • Generated accurate property representations through diagramming
  • Ensured the documentation of property conditions by capturing photographs that highlight any safety concerns or non-compliance with building codes.
  • Generated comprehensive reports after completing inspections.

Landscaper/Groundskeeper

Independant
DeRidder , LA
  • Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
  • Cleaned up debris after completing jobsite tasks.
  • Performed painting and cleaning tasks for rental properties.
  • Hauled scrape metal to scrape yard

Laborer

Temp Agency
, VA
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Provided support in the tiling of a government facility

  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Ensured that all personal protective gear was worn at all times while on the job site.
  • Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.

Pet Waste Technician

Doodycalls
Woodbridge , VA
  • With the aid of a company-provided vehicle, I effectively managed the removal of pet waste from numerous residential properties.
  • Maintained cleanliness and sanitation by regularly disposing of pet waste after each working period
  • Ensured exceptional customer experience by personally engaging with clients

Security Supervisor

Lost Society
, DC
  • Interacted regularly with other departments within the organization to promote collaboration between teams.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
  • Conducted thorough customer ID checks to ensure adherence with legal age requirements.
  • Conducted thorough inspections of customers and their belongings to detect prohibited items, such as alcohol and weapons.

Nightclub Manager

Elements DC
, DC
  • Monitored guest behavior, ensured safety regulations were being followed, and handled any disturbances or complaints.
  • Created marketing plans and campaigns to promote the nightclub's services online or offline.
  • Conducted regular inspections of premises throughout shift hours ; addressed any potential hazards immediately .
  • Collaborated with sound engineers, DJs, and musicians, ensuring equipment is properly set up prior to events.
  • Conducted nightly liquor inventory checks
  • Verified identification and personal belongings of customers.
  • Demonstrated exceptional customer service skills by engaging in direct communication with customers to offer discounts and incentives.

Education

High School Diploma -

South Beauregard High School
Longville, LA
2018-03

Skills

  • Cash Handling
  • Effective Communication
  • ID Verification
  • POS Systems
  • Customer service excellence
  • Camera operation
  • Simultaneous screen monitoring
  • Report Writing
  • Vendor Relationship Management
  • Problem-Solving
  • Security
  • Adaptability
  • Engaging

Timeline

Cashier

Crystal Smoke and Vape
2024.05 - Current

Cashier

Dollar General Store

Bouncer

On the Rocks

Bouncer

Cowboys Bar and Grill

Security Officer

Lofton Staffing & Security Services

Security Officer

G4S Secure Solutions

Security Officer

Securitas Security Services USA

Security Supervisor

Black ops security LLC

B2B Sales Representative

Zerin Business Consulting Inc.

Remote Customer Service Representative

Maximus

Private Investigator

Woodall & Broome Investigative Services

Process Server

Marston Agency

Property Inspector

Mueller Reports

Landscaper/Groundskeeper

Independant

Laborer

Temp Agency

Pet Waste Technician

Doodycalls

Security Supervisor

Lost Society

Nightclub Manager

Elements DC

High School Diploma -

South Beauregard High School

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Erik Gill