Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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ERIK HOUDEK

Conroe,TX

Work Preference

Desired Job Title

Compliance Team LeadLicensed Texas Real Estate AgentCompliance InspectorTractor OperatorCrew Chief

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Conroe, TX, USWillis, TXSpring, TXMontgomery, TX
Open to relocation: No

Salary Range

$65000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits401k matchPaid sick leaveTeam Building / Company RetreatsStock Options / Equity / Profit Sharing

Summary

Motivated, teamwork-oriented, and well experienced in customer service. Some educational studies within accounting, criminal justice and finance.

Diligent Compliance Team Lead with background in leading compliance teams. Successfully implemented compliance programs and ensured adherence to regulatory requirements. Demonstrated strong analytical skills and effective team management.

Overview

14
14
years of professional experience

Work History

Compliance Team Lead

Goodwin & Company
Spring, TX
01.2024 - Current
  • Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
  • Mentored team members on compliance SOP's, enhancing overall team performance and knowledge.
  • Developed and implemented training programs for staff on compliance best practices and procedures.
  • Streamlined compliance reporting processes, improving accuracy and efficiency in documentation.
  • Optimized scheduling efficiency with inspectors across Houston region.

Licensed Texas Real Estate Agent

Morel Realty
Spring, TX
06.2020 - Current
  • Responsibilities are to insure practice to best represent any client on either buying or selling side of any transaction. Work with finding clients wants and needs in properties and future homes. Handle the negotiations on behalf of my clients.
  • Negotiated contracts to secure favorable terms for buyers and sellers.
  • Conducted property evaluations to determine market value and enhance client decision-making.
  • Guided clients through the buying and selling process, ensuring compliance with regulations.
  • Coordinated open houses and property showings, maximizing exposure and client engagement.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Advised clients on market conditions and property value for informed decision-making.

Compliance Inspector

Goodwin & Company
Houston, TX
08.2021 - 01.2024
  • Completed thorough inspections to verify compliance with relevant industry regulations and standards.
  • Analyzed audit findings and established corrective action plans to ensure compliance and mitigate future risks.
  • Engaged with diverse teams to refine and elevate compliance training initiatives and resources.
  • Analyzed departmental processes and provided strategic recommendations to enhance compliance efficiency and effectiveness.

Server

Bar Louie
The Woodlands, TX
03.2021 - 08.2021
  • Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
  • Managed multiple tables efficiently, balancing customer needs and workflow demands.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Tractor Operator

E-Z Boat Storage & Valet Launch
Willis, TX
04.2018 - 04.2021
  • Executed tractor operations to facilitate seamless boat launch and retrieval processes.
  • Performed regular equipment maintenance inspections to uphold safety protocols and operational efficiency.
  • Facilitated collaboration among team members to optimize workflow efficiency during peak launch and storage periods.
  • Optimized loading procedures to maximize space utilization in storage facilities.

Food and Beverage Server

Jalapeno Tree
Nacogdoches, TX
09.2017 - 04.2018
  • Delivered exceptional customer service, enhancing guest satisfaction and dining experience.
  • Managed food and beverage orders efficiently, ensuring timely service during peak hours.
  • Collaborated with kitchen staff to coordinate meal preparations and special requests.
  • Crafted innovative cocktails and beverages to enhance customer satisfaction.
  • Managed bar inventory and ordered supplies to maintain optimal stock levels.
  • Collaborated with kitchen staff to ensure timely service of food and drinks.
  • Developed signature drink recipes that increased customer interest and sales volume.
  • Served high customer volumes during special events, nights, and weekends.

Hardware Sales Associate

Lowes Home Improvment
Nacogdoches, TX
03.2017 - 05.2017
  • Assisted customers in selecting hardware products, ensuring satisfaction and product knowledge.
  • Maintained organized inventory, facilitating efficient stock management and replenishment.
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.

Frozen Yogurt Shop Worker

Chiller Bee Frozen Yogurt
Conroe, TX
11.2015 - 08.2016
  • Operated frozen yogurt machines, ensuring quality and consistency in product presentation.
  • Assisted customers with selections, providing excellent service and fostering a welcoming environment.
  • Maintained cleanliness of workstations and dining area, adhering to health and safety standards.
  • Trained new staff on operational procedures and customer engagement techniques to enhance team performance.
  • Streamlined inventory management processes, reducing waste through efficient stock rotation practices.

Appliance Sales Specialist

Home Depot
Conroe, TX
03.2016 - 06.2016
  • Educated customers on appliance features, benefits, and energy efficiency ratings.
  • Assisted customers in selecting appliances that meet their needs and preferences.
  • Developed product knowledge to enhance customer engagement and sales effectiveness.
  • Led initiatives for inventory management to optimize stock levels and reduce discrepancies.
  • Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.

Lifeguard Manager

Ds Recreational Services
Conroe, TX
05.2015 - 09.2015
  • Supervised lifeguard staff to ensure adherence to safety protocols and operational standards.
  • Conducted regular training sessions to enhance team skills in emergency response and first aid techniques.
  • Developed and implemented scheduling systems for efficient workforce management during peak hours.
  • Monitored pool facilities for cleanliness, safety compliance, and functionality of equipment.

Crew Chief

Discount Tire
Conroe, TX
09.2013 - 04.2015
  • Provided excellent customer service behind store desk ensuring customers select safe and reliable products. Experienced extreme weather conditions while providing an excellent workflow environment.
  • Implemented workflow improvements, enhancing service delivery times and customer satisfaction.
  • Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the team.

Lifeguard Assistant Manager

Ds Recreational Services
Conroe, TX
05.2014 - 09.2014
  • Supervised daily operations, ensuring compliance with safety regulations and protocols.
  • Trained and mentored new lifeguards on emergency procedures and customer service standards.
  • Developed schedules to optimize staffing levels and maintain effective coverage during peak hours.
  • Conducted regular training sessions to enhance team skills in first aid and crisis management.

Fry Cook

Whatabuger
Montgomery, TX
12.2012 - 02.2013
  • Operated fryers and grills to prepare high-quality food items in fast-paced environment.

Lifeguard

Ds Recreational Services
Conroe, TX
05.2012 - 09.2012
  • Supervised aquatic activities to ensure safety and compliance with regulations.
  • Monitored pool conditions, maintaining cleanliness and chemical balance effectively.
  • Provided first aid and emergency care, demonstrating quick decision-making in critical situations.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.

Education

High School Diploma -

Montgomery High School
Montgomery, TX
05-2014

No Degree - Accounting And Finance

Stephen F. Austin State University
Nacogdoches, TX
04-2018

Skills

  • Customer Service - Ensured customers I assisted left satisfied and with no questions, always keep a good attitude by leaving personal attributes set aside
  • WorkFlow - Never leave a team member behind, always pick up the slack when I’m able to help
  • Organization - Responsible for creating and managing schedules with numerous employees, kept up with ensuring the safety of pedestrians and cleanliness practices
  • Technology - Driven workflow optimization with experience in Apple, Windows, and Microsoft Office 365 platforms

Timeline

Compliance Team Lead

Goodwin & Company
01.2024 - Current

Compliance Inspector

Goodwin & Company
08.2021 - 01.2024

Server

Bar Louie
03.2021 - 08.2021

Licensed Texas Real Estate Agent

Morel Realty
06.2020 - Current

Tractor Operator

E-Z Boat Storage & Valet Launch
04.2018 - 04.2021

Food and Beverage Server

Jalapeno Tree
09.2017 - 04.2018

Hardware Sales Associate

Lowes Home Improvment
03.2017 - 05.2017

Appliance Sales Specialist

Home Depot
03.2016 - 06.2016

Frozen Yogurt Shop Worker

Chiller Bee Frozen Yogurt
11.2015 - 08.2016

Lifeguard Manager

Ds Recreational Services
05.2015 - 09.2015

Lifeguard Assistant Manager

Ds Recreational Services
05.2014 - 09.2014

Crew Chief

Discount Tire
09.2013 - 04.2015

Fry Cook

Whatabuger
12.2012 - 02.2013

Lifeguard

Ds Recreational Services
05.2012 - 09.2012

High School Diploma -

Montgomery High School

No Degree - Accounting And Finance

Stephen F. Austin State University

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ERIK HOUDEK