Open To Work
ERIK NORDQUIST
Seattle,WA
Work Preference
Summary
Account manager/sales representative with over 20 years of sales and client management experience. Working and growing with a Fortune 500 company taught me a great deal about leadership, project management, business-to-business sales, transportation logistics, and managing year-over-year growth in a volatile market. I am looking to leverage decades of sales experience for the right organization with a great potential for growth.
Overview
25
25
years of professional experience
Work History
Outside Sales Representative
Mutlifab Packaging
Kent, WA
04.2022 - Current
- Utilized upselling techniques to maximize revenue. Executing consistent year-to-year double-digit growth.
- Followed up with the customer to identify and resolve service, account, or technical issues, and maintain satisfaction.
- Negotiated prices and set up contracts to finalize sales agreements.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Generated leads through cold calling, networking events, and referrals.
User Experience Designer
Self-employed
Seattle, WA
12.2020 - 01.2024
- Worked to design, build, and test interactive prototypes to iterate and evolve design concepts for multiple projects.
- Redesign of both websites and mobile apps to decrease the bounce rate, and increase the customer conversion rate.
- Generated UX concepts such as task analysis, storyboards, and user research to accelerate user flow.
- Identified technology solution alternatives in line with specific client objectives and challenges.
Sales Coordinator
Utility Trailer Sales of WA
Seattle, WA
11.2021 - 04.2022
- Coordinated and finalized sales proposals to complete purchases while moving over $1 million in assets nationally.
- Partnered with sales representatives during customer consultations to build company and customer relations.
- Executed efficient, successful sales team meetings to keep sales and operations informed and focused on closing new deals.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during a sale.
Key Account Manager
Odwalla/Coca-Cola
Tukwila, WA
11.2001 - 09.2020
- Strong track record of professional advancement and year-over-year sales growth within the same Fortune 500 company.
- Managed over 35 accounts in 5 states, with annual sales topping $600K.
- Developed new training protocols, as well as onboarding and training of new salespeople.
- Coordinated weekly with major national accounts to ensure efficient delivery schedules for products and point-of-sale displays to maximize efficiency.
- Examined sales history and market reports to order, manage, and sell inventory to exacting standards.
- Placed orders and answered customer questions in person, through email, and over the phone to maximize customer experiences.
Skills
- B2B Sales
- Inventory Control
- Trello/Notion (PM)
- Salesforce
- Sales Forecasting
- Budget Planning
- Labor Cost Control & Management
- Staff Training/Development
Timeline
Outside Sales Representative
Mutlifab Packaging
04.2022 - Current
Sales Coordinator
Utility Trailer Sales of WA
11.2021 - 04.2022
User Experience Designer
Self-employed
12.2020 - 01.2024
Key Account Manager
Odwalla/Coca-Cola
11.2001 - 09.2020